MANOR MIX CONCRETE in Henley-on-Thames Salary

28 MANOR FARM PEPPARD COMMON HENLEY-ON-THAMES RG9 5LA ENGLAND
TIN: 06477243

MANOR MIX CONCRETE
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MANOR MIX CONCRETE is looking for employees for positions:

customer service advisor

Working hours

  • full-time

Responsibility

  • confidently deal with incoming calls quickly, courteously and efficiently
  • respond to new customer enquiries and build strong relationships with existing customers
  • process orders accurately and book into schedule on Aggsmart
  • monitor order progression and track fleet vehicles using telematics systems and Aggsmart platform
  • be able to resolve customer queries and respond to email requests
  • confidently communicate with clients and drivers to inform of any delays or changes
  • work with other controllers to maintain high level of service and communication
  • general sales office administration and document processing

Requirements

  • confidence and personality with excellent communication skills, both written and verbal
  • accurate with figures, computer literate
  • sales skills to convert enquiries into bookings
  • to be an industrious team player and work closely with colleagues
  • acting on your own initiative without constant supervision
  • excellent forward planning and organisational skills
  • calm under pressure and ability to remain professional at all times
  • knowledge and experience of construction industry and concrete is an advantage