MAGNET FORENSICS EUROPE in London Salary
8TH FLOOR 100 BISHOPSGATE LONDON EC2N 4AG ENGLAND
TIN: 12924561
MAGNET FORENSICS EUROPE Premium profile inactive Premium profile inactive
Earnings on positions in MAGNET FORENSICS EUROPE
MAGNET FORENSICS EUROPE is looking for employees for positions:
technical support engineer
Requirements
- bachelor’s degree in IT, Computer Science, Engineering, or equivalent relevant experience
- passion for understanding customers’ challenges and identifying creative solutions to those challenges
- network and server configuration
- 3+ years of experience in a complex support role, including supporting administrators of cloud-based or server-based products
- virtualization
- cloud computing
- web/cloud security
- container management
Responsibility
- deliver exceptional customer service by responding quickly and thoroughly to sensitive, urgent requests from customers
- maintain overall account health, including case handling
- contribute to a customer-facing knowledge base that enables self-serve case resolution
- learn, coach, and share your knowledge and skills with your peers
- work collaboratively with Engineering, Global Sales Engineering, Sales, and Product Management to drive resolution to customer-facing issues and help identify enhancements to the product
Earnings on positions in MAGNET FORENSICS EUROPE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
5666 £