M & H GROUP HOLDINGS Salary
Rating of the company
based on 0 evaluations
8 reviews in total
Southport
209 TOPPING & CO. LIVERPOOL ROAD SOUTHPORT PR8 4PH ENGLAND
TIN: 11973040
Rating of the company
based on 0 evaluations
8 reviews in total
Earnings on positions in M & H GROUP HOLDINGS
Estimated salary
£ 2250
Median salary at M & H GROUP HOLDINGS
£ 1750 Lowest salary
£ 2392 The average salary
£ 3000 Highest salary
M & H GROUP HOLDINGS is looking for employees for positions:
store manager
Requirements
- 2-3 years management experience in a customer facing environment
- previous experience of leading and managing teams
- knowledge and passion for driving goals forward
Responsibility
- sales & Profit
- you lead with a vision to secure the best experience for all our colleagues and customers
- you analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results
- contract: Permanent
- hours: 39 [Full-time]
- availability: [Monday - Sunday, Working 5 Days a Week]
- location: Hereford
visual merchandiser
Requirements
- 1-2 years Visual Merchandising and management experience
- being part of our omni journey means there is not one clear path
- previous experience of leading and managing teams
- we ask of you to be open to change and take part in creating an organization for the future
- A passion for profitability and people
- this is an opportunity for openminded team players that by being curious, innovative and forward-thinking
- A Customer first mindset
- A passion about customer service, people and interior design
Responsibility
- ensure that our store reflect brand standards, commerciality and support the customer experience
- create & execute the most inspiring commercial customer experience
- plan and implement campaigns and actions with your team and finished on time through planning and routines
- implement the long term omni strategy in collaboration with VM specialists & store team
- analyse KPIs together with management team and implement relevant actions
- you support, coach and develop the team on visual and commercial knowledge
- maximise sales and drive commercial opportunities
- you ensure safety, security and administration procedures are always followed
customer service manager
Working hours
- full-time
Responsibility
- company Description
- it takes a special kind of workplace to make the world's style more sustainable, and fashion more inclusive
- A place where unique talents from all over the world come together to form a diverse and dedicated team
- A culture of creativity, collaboration & growth
- ensure SLAs, CSAT and QA targets are met
- optimise customer and colleague experience
- we serve customers of all brands within the H&M Group, through their full shopping journey
- health rate is optimised
Requirements
- bachelor's degree in a relevant field or equivalent experience merits
- business minded
- coaching skills
- analytical skills
- strong leadership skills
- confident in taking fast decisions
- ability to communicate in a clear way
- ability to build trust
planner
Working hours
- full-time
Responsibility
- company Description
- within the H&M Group, Logistics is responsible to make our fashion flow in a sustainable, qualitative and efficient way
- as a DC Planner you will ensure full end-to-end staff capacity optimization across inbound and outbound operations
- lead the planning and scheduling for short term staff capacity based on latest supply and demand forecasts
- optimize staff hours across all In and Outbound functions of the DC
- closely align with operational Inbound and Outbound departments
- we put the customer in focus and our job is about fulfilling the customer promise, creating a great online and in-store shopping experience
- manage short term needs to DC associate teams, including day to day communication with the agencies
customer service agent
Working hours
- full-time
Benefits
- laptop
Salary
- salary
Responsibility
- handle a variety of queries related to online orders, store purchases and much more
- problem-solve and find creative solutions for our customers in challenging situations
- with increasing customer demand, we are currently looking for fully flexible, full-time Customer Service Agents to join our existing H&M Family
- provide expert knowledge on the products and collections across the H&M group brands
- utilise various software systems throughout each customer contact
- represent the company using our values and the correct tone of voice
- work towards quality and efficiency KPI’s, such as contact handling time, first contact resolution and customer satisfaction
- you will also be expected to make outbound ‘service calls’ to customers who have emailed us, to ensure fast, high-quality service
Requirements
- an internet connection with speeds of at least 200kbps
- should you need adjustments considered throughout the recruitment process, please highlight them in your application
- unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route
- write your own H&M story, grow with us, shape your future, and achieve more than you ever thought possible
- A practical work environment including a comfortable and safe space to work with minimal noise disruption, and a suitable table and chair to work from
- please note, if successful we require that you provide us with evidence of your proof of right to work in the UK
- we look forward to hearing from you soon
department manager
Working hours
- full-time
Responsibility
- maximize operational excellence, quality, efficiency, productivity
- manage to ensure cost-efficient and stable execution of returns handling and re-circulation according to H&M operational & sustainability standards
- lead the departments to ensure smooth process flows
- lead the return team to support the Inbound Department in maximizing and re-circulation according to H&M operational & sustainability standards
- max. overall profitability through plan., budget & cost follow up
- identify risks and issues in daily Online Returns handling, resolve and follow up in alignment with inbound Operations Manager
- manage and ensure logistic capacity needs in collaboration with DC Mgr
- lead the return team to understand the features of the systems in use, to being able to run the operation daily
Contract type
- global Employee Discount with all brands in the H&M Group
- an Employee Assistance Program – access to wellbeing support, through our partnership with the Retail Trust
- group Life Assurance
- health and Wellbeing discounts
department manager
Working hours
- full-time
Responsibility
- maximize operational excellence, quality, efficiency, productivity
- manage to ensure cost-efficient and stable execution of returns handling and re-circulation according to H&M operational & sustainability standards
- lead the departments to ensure smooth process flows
- lead the return team to support the Inbound Department in maximizing and re-circulation according to H&M operational & sustainability standards
- max. overall profitability through plan., budget & cost follow up
- identify risks and issues in daily Online Returns handling, resolve and follow up in alignment with inbound Operations Manager
- manage and ensure logistic capacity needs in collaboration with DC Mgr
- lead the return team to understand the features of the systems in use, to being able to run the operation daily
receptionist
Working hours
- full-time
Responsibility
- welcome visitors and employees to the building
- always provide the highest level of friendly service, where no task is too much trouble
- responsible for securing strong administrative routines within the DC including all signing in and signing out the DC
- assist HR coordinator team with administration tasks
- manage bookings for meeting rooms and transport
- answer calls in a professional manner and assisting with any queries
- be vigilant and always follow the correct security and health and safety routines
- as a DC Receptionist, you are responsible for welcoming employees and visitors, demonstrating the highest level of customer service, and representing the brand in the best possible way as the first point of contact upon arrival to the building
team leader
Working hours
- full-time
Responsibility
- lead, manage, and organize an outbound department team, and monitor productivity
- support outbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows
- secure efficiency and smooth operations in a cost-efficient way and according to H&M operational & sustainability standards
- guarantee optimal product availability and picking
- understand the features of the systems used in the warehouse, being able to run the operation on a daily basis
- responsible to conduct inventory counts
- identify risks and issues in daily DC outbound department team and report to outbound Department Manager to support
- resolving identified risks, issues, and follow-up
sales advisor
Responsibility
- as a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store
- together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge
- you give and receive honest feedback to support not only your own development but also your colleague’s development
- you follow health and safety routines to promote the safety and well-being of all our colleagues and customers
- using entrepreneurial spirit, you are responsible for the constant search for opportunities to increase the sales
- you work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
- being cost-conscious you ensure great product care to be able to sell the products in their best condition
- ensure all areas of the sales floor and back of house are always clean and tidy
Requirements
- if your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions
- as a Sales Advisor at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day
National average salary
2950 £
Average salary in this company
2392 £