LYPHE GROUP Salary
20-22 WENLOCK ROAD LONDON N1 7GU ENGLAND
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Earnings on positions in LYPHE GROUP
LYPHE GROUP is looking for employees for positions:
sales representative
Working hours
- full-time | Permanent
Responsibility
- outbound Sales Administrator have the responsibility this role is the first point of contact for any prospective patient
- at Lyphe we are on a mission to improve the life of people with unmet medical needs and the role of Outbound Sales Administrator in our brand NEW team and office is central to achieving this mission
- the purpose of the role is to explain the patient journey and what to expect; then book the patient in for the next part in the process
- without the best talent, we cannot help our patients reduce their suffering and live better-quality lives. This role is the first point of contact for any prospective patient
- to deliver to the Service Level Agreement , prioritizing incoming calls
- to be responsible for ensuring that GDPR regulations are adhered to at all times
- patients, patient's carers, patients NOKs, authorities representing patients , resolutions team, clinical aftercare team , consultants, prescriptions
- act as a first point of contact for all patient queries and communication, answering with excellent customer approach, care and manner
Requirements
- no formal qualifications are required
- experience of working in call centre setting is essential
- outbound and sales experience
- experienced in handling confidential information
- experience of working in a sales environment or private healthcare setting is also desirable
- outbound Calling: 2 years
- customer Service: 2 years
- medical Sales: 1 year