LYPHE GROUP is looking for employees for positions:
sales representative
Working hours
full-time | Permanent
Responsibility
outbound Sales Administrator have the responsibility this role is the first point of contact for any prospective patient
at Lyphe we are on a mission to improve the life of people with unmet medical needs and the role of Outbound Sales Administrator in our brand NEW team and office is central to achieving this mission
the purpose of the role is to explain the patient journey and what to expect; then book the patient in for the next part in the process
without the best talent, we cannot help our patients reduce their suffering and live better-quality lives. This role is the first point of contact for any prospective patient
to deliver to the Service Level Agreement , prioritizing incoming calls
to be responsible for ensuring that GDPR regulations are adhered to at all times
act as a first point of contact for all patient queries and communication, answering with excellent customer approach, care and manner
Requirements
no formal qualifications are required
experience of working in call centre setting is essential
outbound and sales experience
experienced in handling confidential information
experience of working in a sales environment or private healthcare setting is also desirable
outbound Calling: 2 years
customer Service: 2 years
medical Sales: 1 year
pharmacy manager
Working hours
full-time | Permanent
Responsibility
maintain compliance and liaise with Clinics to ensure all regulations are adhered to
develop new policies, procedures and protocols for pharmacy staff and patient coordinators
maintain accurate SOPs to reflect true business processes
ensure proper handling of incidents and/or accidents reports through correct systems
complete pharmacy contracts and mandatory audits
the Pharmacy Manager is responsible for managing the team of pharmacy based colleagues as well as provide regulatory governance and guidance with the support of the Superintendent
oversee records of all transactions and accountability for all drugs ordered and received via pharmacy
about the role: the Pharmacy Manager assists the Pharmacy Superintendent in running and maintaining the pharmacy and all pharmacy operations
Requirements
degree or equivalent is desirable
medicinal Cannabis experience is desirable
NVQ Level 3 Dispensing
GPhC knowledge and experience
NHS knowledge and experience
proven track record of gold standard pharmacy compliance
experience of Pharmacy inspections
computer Literate / Office
administrator
Working hours
full-time | Permanent
Responsibility
patient Administrators have the responsibility to manage the prescription and preadmissions process supporting our patients to receive the best-in-class patient care
without the best talent, we cannot help our patients reduce their suffering and live better-quality lives
at Lyphe we are on a mission to improve the life of people with unmet medical needs and the role of Patient Administrator, in our brand NEW team and office is central to achieving this mission
process and track prescription requests to clinical staff
comply with CQC regulations, escalating any safeguarding concerns immediately and without delay
maintain thorough and accurate records of all patient data and prescription information, inclusive of notes being added on all platforms in a timely manner
liaise with NHS GPs to obtain Summary Care Records on behalf of patients to ensure initial consultations are held to schedule
to be responsible for ensuring that GDPR regulations and other Company policies are always adhered to
Requirements
no formal qualifications are required
experience using CRM systems, similar to Zendesk is essential
experienced in handling confidential information
experience of working in a administration or coordinator position in private healthcare setting is also desirable
customer Service: 2 years
administration: 1 year
excel: 1 year
Salary
salary
service manager
Working hours
full-time | Contract
Requirements
degree or equivalent experience
leadership or Management Quals
clinical Qualification or Healthcare Management Experience
RA or QA experience
job Types: Full-time, Fixed term contract
contract length: 6 months
pay: £35,000.00-£55,000.00 per year
Responsibility
in addition to the duties and responsibilities listed, the post holder is required to perform any other reasonable duties from time to time
pabau – point of contact for any Pabau issues ie updating templates, treatment notes, permissions for team members, pulling/creating reports, assisting doctors with Pabau issues
pharmacist
Working hours
full-time
Responsibility
to store medicines in appropriate conditions, temperature logs are maintained, and procedures are in place for safe disposal of returned or expired medicines
hr manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
develop and implement HR strategies and initiatives aligned with the overall business strategy
Requirements
proven working experience as HR Manager or other HR Executive