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LUXDECO is looking for employees for positions:
customer service manager
customer service manager
junior buyer
customer service representative
product manager
graphic designer
interior designer
interior designer
marketing executive
customer advisor
junior graphic designer
Working hours
full-time
Responsibility
you will be positive, organised, adaptable and passionate about the customer, the service and their experience
role Responsibilities
day-to-day responsibilities
luxDeco is excited to be hiring for a Customer Service Supervisor to support the day to day running of the Customer Services department
organise the team’s workload allocation, shift plans and adherence to schedule to ensure that we meet our SLAs
reporting into the Head of Customer Experience, you will motivate and develop your team to deliver an exceptional experience to the client and achieve all departmental experience KPIs
deliver daily stand-ups, share information from management meetings and new processes to ensure team awareness of new business initiatives
ensure that all department experience KPI’s and targets are met and maintained