customer account manager
4 the last 328 days, recently 2023-10-10
Responsibility
- your role will be contacting customers, asking some qualification questions and building a relationship with them
- contacting customers to discuss their loan application via phone, email, SMS, WhatsApp and social media
- from there you would pass the customer to our award winning Customer Account team
Show more +11 - to help achieve the targets set by the business
- your main role as a Customer Account Manager will be to manage new and existing approved applications received direct from customers and introducers
- to achieve all KPI’s set by the sales team
- provide an impeccable customer experience putting the customer at the heart of everything you do
- achieve and maintain appropriate compliance standards
- the Customer Lead Generation are vital to our success, it is a high-volume phone-based role, where you will contact customers who have already applied to Luv Car Loans us for Car Finance
- conducting a qualification call to understand the customers needs so that we can ensure the best service when they are passed to the Customer Account team
- our process is straight froward and all our leads are warm, if you work hard the results will follow. If you perform well and are successful in this role it is the ideal opportunity to move to the Customer Account team yourself
- we 're recruiting for entry and experienced level sales role, this is lead generation and involves no cold calling! We're looking for people with the right attitude a who know that hard work will reap rewards
- if you are looking for a sales role but lack experience this could be the perfect opportunity as this is the perfect stepping stone for YOU
- liaising with dealers to get the best deal for the customer
Requirements
- sales: 1 year
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