LOWER STREET PRIMARY CARE CENTRE in Kettering Salary

PROSPECT HOUSE 121 LOWER STREET KETTERING NN16 8DN
TIN: 05677392

LOWER STREET PRIMARY CARE CENTRE
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LOWER STREET PRIMARY CARE CENTRE is looking for employees for positions:

practice manager

Working hours

  • permanent

Responsibility

  • responsible for answering the phones between 8 10am and 1-2pm daily to help support the team with demands
  • responsible for delegating, overseeing and managing the workload of the Receptionist/Administration as well as providing support and training to these staff
  • responsible for all reception / Admin authorisation of annual leave, ensuring at all times there is sufficient cover
  • responsible for up to date Care Navigation to support the reception / Admin team and update any documentation regularly
  • responsible for the day-to-day management of the reception administration teams, ensuring their associated roles and tasks are carried out in accordance with agreed procedures, protocols and time-scales, reporting to the Practice Manager as necessary
  • to facilitate effective communication between patients, members of the Primary Care team, Secondary Care and other associated healthcare agencies
  • responsible for monitoring the Phone dashboard and call monitoring Responsible for the management of the clinical rota ensuring there is a minimum of 4 weeks of rotas on the EMIS system and sufficient cover on rotas, to amend and update where required
  • to work with the Practice Manager to ensure that the Practice fulfils its CQC requirements and staff receive all necessary training