LOVEDAY PROPERTY CO

Responsibility

• duties may include acting up for the Head of Wellness
• we are passionately devoted to enhancing the lives of our members and their families
• assessing social and health care needs of new members and maintaining on-going assessment and review of all other members
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• follow and report all concerns and incidents in line with the company incident reporting and whistleblowing procedure, including safeguarding adults' procedures
• maintaining accurate records and ensuring that each member within the home has an individualised care plan
• ensuring a clear and concise Handover Report is given to all relevant team members at the end of each shift
• ensuring that all staff members contribute, to the best of their ability, to the efficient running of the home and the creation of an atmosphere conductive to the best interests of our members. Duties may include acting up for the Head of Wellness
• administrating prescribed medicines and maintaining the appropriate records in accordance with the company's procedure and NMC guidelines
• ensuring that all staff members contribute, to the best of their ability, to the efficient running of Chelsea Court and the creation of an atmosphere conductive to the best interests of our members
• carrying out regular checks on members at intervals determinate by the head of wellness
• establishing and maintaining good communication with members, and relatives
• control of Substances Hazardous to Health, Electricity at Work, Lift & Lifting Equipment, Manual/Object Protective Equipment, Legionella/Water Treatment, Waste Management, Reporting of Injuries, Diseases & Dangerous Occurrences Regulations
• appraise and assess measures used to prevent infection control hazards, taking into account the individual nursing, social, physical and psychological needs of the member
• we blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do
• maintaining and improving professional knowledge and competence. Keeping professionally updated in all area of clinical expertise
• based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors
• members care plans to be reviewed on a monthly basis, or more frequently as and when required, in accordance with NMC guidelines & company policy
• practicing maximum integrity in all dealings with members' affairs
• participating in team members and members meeting as and when required
• reporting any ill health of the members and make requests for GP/Professional visits where necessary
• reporting any illness of an infectious nature or accident incurred by a member, colleague, self or another
• ensuring that Member's care plans are completed and maintained in conjunction with members, relatives and other healthcare professionals, and in accordance with NMC guidelines and company policy
• attending mandatory training days/courses on or off site, as and when required
• adhering to all company policies and procedures within the defined timescales
• understanding and ensuring the implementation of the home's health and safety, infection control and hygiene policies, and emergency and fire procedures
• carrying out any other tasks that may be reasonably assigned to you
• ensuring the security of the home is maintained at all times
• promoting safe working practice within the home

Earnings for position registered general nurse

Current offers for the position:

Responsibility

• to meet and greet clients on arrival
• complete the Loveday training programme and personal development plan
• respond to queries and direct clients as required, referring to the general manager as necessary
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• to meet and greet all visitors on arrival and make sure that they are signed into the home
• answer incoming calls and redirect or take messages as necessary
• to take any hats, coats and umbrellas, offer seating and a complimentary refreshment
• we are passionately devoted to enhancing the lives of our members and their families
• receive deliveries and post and sort and distribute all post deliveries
• respond to queries and direct clients as required, referring to management as necessary
• answer incoming calls within three rings and redirect or take messages as necessary
• ensure reception area is kept tidy and clutter free
• receive, sort and distribute all mail and deliveries
• provide ad hoc administration support as required
• monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and can exit the building as required
• ensure reception area is always immaculate
• support the kitchen team to deliver first class Loveday dining experiences
• prepare mise-en-place and make sure all cutlery, plates and glassware are polished
• we blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do
• monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required
• set up tables according to the Loveday & Co Dining Standards
• based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors
• follow the service steps for each meal service
• daily petty cash reconciliation and end of day reporting on Front of House Operations
• ensure that all fridges and snack areas are always fully stocked
• recognise regular visitors and interact warmly with families

Earnings for position receptionist

Current offers for the position:

Responsibility

• act as a point of contact for all employees
• support the care home admins in providing a professional & welcoming recruitment service to each home and always following best practice
• working with the care home administrator in processing new starters and inductions
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• we are passionately devoted to enhancing the lives of our members and their families
• ensure all staff are recruited within the Loveday safeguarding guidelines
• accountable for drafting up job descriptions and posting roles on our applicant tracking system Greenhouse
• manage the full recruitment lifecycle of all our care homes including domiciliary care service
• provide end to end recruitment service to the home and Home Manager, from role creation, location advertising, arranging interviews, interviewing, managing offers and onboarding compliance
• support the hiring managers with organising interviews
• accountable for drafting all written offers of employment into an employment contract
• ensure all DBS and employment checks/proof of right to work in UK monitoring and reporting is administered well and in accordance with GDPR, compliance and safe recruitment processes
• we blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do
• taking responsibility for pre-hiring and then fully hiring all new candidates into the HRIS to ensure a smooth onboarding process
• based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors
• in addition to these responsibilities carry out such duties as may reasonably be required
• support in the gathering of HR metrics
• attend meetings, training and professional updating as and when required
• the above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the requirements of the role

Earnings for position hr officer

Current offers for the position:

Responsibility

• we are passionately devoted to enhancing the lives of our members and their families
• we blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do
• based on the success of our award winning first home in Chelsea, Loveday is expanding across London with both additional properties and innovative new services for seniors

Requirements

• A minimum of 5 years' experience in membership, property or relevant customer service role
• excellent presentation and verbal communication skills with an acute eye for detail
• A natural inclination for positivity, team work and collaboration
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• can adapt to shifting priorities, demands and timelines
• experience and background in a hospitality or subscription business a plus
• this role may require working beyond normal office hours, including some nights and weekends supporting member events
• this role will require spending time in the care homes working closely with our membership and member activity teams
• dynamic, flexible, collaborative and proactive; a team player who can positively and productively tackle strategic initiatives and immediate business needs, whilst always putting the member and the customer at the heart of what we do

Earnings for position sales manager

Current offers for the position:

Responsibility

• proactively organise Managing Director, Financial Director and Chairman's calendar, emails, and other administration tasks as appropriate
• support in the preparation of reports and presentations including any meeting notes as required
• general office management and facilities duties including monitoring and ordering of any office supplies etc
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• we are passionately devoted to enhancing the lives of our members and their families
• organising Head Office meetings and arranging appointments
• support Exec team with oversight of ongoing business projects
• respond and manage any direct phone calls
• liaise with clients, colleagues, suppliers and other third parties
• process, prepare and distribute any corporate documents as appropriate
• greet visitors and clients
• involvement in routine administrative duties
• we blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do
• arrange team social events
• based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors
• manage the Senior Management teams expenses
• managing the smooth operation of the administration office on a day-to-day basis
• implementing and maintaining procedures/office administrative systems
• any other adhoc tasks as and when appropriate

Earnings for position office manager

Current offers for the position: