LONDON SERVICES

It is stated in the job offer that the role of Emergency Call Handler at the London Ambulance Service is crucial in responding to emergency calls and providing essential patient information. The job description emphasizes the need for effective communication skills, the ability to remain calm in high-pressure situations, and the importance of providing reassurance and support to callers. It would be helpful to know what kind of training and support is provided to Call Handlers to ensure they are equipped to handle distressing and challenging calls. Additionally, the offer mentions a clear career path within the organization. Could more information be provided about the specific responsibilities and progression opportunities for roles such as Emergency Resource Dispatcher or Emergency Call Handling Supervisor?