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LONDON CREATIVE is looking for employees for positions:
call centre agent
call centre agent
Working hours
full-time
Responsibility
answer incoming calls and respond to customer inquiries
identify customer needs and provide appropriate solutions
provide accurate information about products and services
follow up with customers to ensure their satisfaction
document customer interactions in the customer service database
maintain a professional attitude at all times
Requirements
A good communicator • Have the ability to challenge customers • Have persuasion skills • Able to objection handle • Able to work as part of a team • Friendly, polite and helpful • Confident and tactful
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