LOGRHYTHM  Salary

CLARION HOUSE NORREYS DRIVE MAIDENHEAD SL6 4FL ENGLAND
Phone: +44 1628 918300

LOGRHYTHM
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LOGRHYTHM is looking for employees for positions:

systems engineer

Responsibility

  • work within the Global IT team to build and maintain on-premise, global, and cloud collaboration environments capable of scaling with demand
  • occasional on-site AV/employee support for events
  • participate in the 24x7 On-Call rotation
  • occasional PC network connection/troubleshooting
  • occasional travel to US, Dubai, Singapore, and other locations that we may gain physical presence in
  • collaborate with infrastructure team members, technology customers, and partners to optimize an operational toolset including capability and capacity trending to ensure service availability
  • team with infrastructure staff members to assess the current state of collaboration services, gather requirements, complete gap/SWOT analysis, deliver proof of concepts, and production platform implementations
  • develop strategic lifecycles, governance, monitoring, reporting, metrics, continuous improvement, gap analysis, and roadmaps for enterprise content, collaboration, file storage, and intranet services

Education

  • bachelor's degree in Computer Science or Information Technology preferred or equivalent experience
  • accustomed to working in a fast-paced environment, with tight deadlines, and successfully tracking to agreed project deliverables
  • ability to learn quickly and incorporate new knowledge, technology, and methods in a rapidly evolving landscape
  • seasoned team player with exceptional oral and written communication skills with the ability to collaborate, influence and build partnerships across the organization

Requirements

  • strong customer service focus and ability to prioritize and quickly resolve issues with great attention to detail
  • technical certifications
  • problem-solving and critical thinking skills to define issues in practical terms, analyze critically, deliver solutions and follow through to resolution
  • ability to work well with all levels of the organization and those with varying technical knowledge
  • cloud - AWS, GCP, Azure
  • knowledge of best-in-class collaboration, IT best practices, IT operations and ITIL application in an always-up, always-available environment
  • familiarity with ITIL framework and processes including incident/request and change management
  • in-depth knowledge of content management/sharing and administration including SharePoint, OneDrive, Box, and Confluence platforms