LOCKE & LOCKE

Responsibility

• be you. At work
• here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels
• from front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is
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• the forward-thinking
• the ever-questioning
• the role
• forget demographics: we’re building a community of the culturally curious
• what it looks like
• creating tell-your-mates experiences for guests
• being a friendly face and go-to person for guests, contractors and visitors
• reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand
• inspiring and informing guests on local attractions and goings-on
• it’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave
• welcoming guests when you check them in and leaving a great impression when you check them out
• managing reservations and queries online, by email, on the phone and in person with a can-do attitude

Earnings for position receptionist

Responsibility

• be you. At work
• here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels
• from front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is
  Show more +13
• the forward-thinking
• the ever-questioning
• we're looking for a Head Host/Duty Manager to join our fantastic team at Kingsland Locke
• the role
• forget demographics: we’re building a community of the culturally curious
• what it looks like
• creating tell-your-mates experiences that make guests want to keep coming back
• we're looking for a Head Host/Duty Manager to join our team at Locke at Broken Wharf, London on a Maternity Cover basis
• being ‘in the know’ on local goings-on and inspiring guests with new ideas
• acknowledging and acting on guest reviews in a way that shows Locke cares
• as the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out
• handling complaints with a can-do attitude
• A systems specialist ; resolving payment queries and system errors like the smooth operator you are

Earnings for position duty manager

Earnings for position night manager

Responsibility

• be you. At work
• here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels
• from front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is
  Show more +12
• the forward-thinking
• the ever-questioning
• the role
• maybe you’re our next Assistant General Manager at Kingsland Locke
• as the General Manager’s right-hand person, you’ll report to them and support all aspects of managing your Locke aparthotel
• forget demographics: we’re building a community of the culturally curious
• what it looks like
• creating tell-your-mates experiences that make guests want to keep coming back
• being ‘in the know’ on local goings-on and inspiring guests with new ideas
• acknowledging and acting on guest reviews in a way that shows Locke cares
• you’ll have a strong and extensive understanding of how to maintain and enrich the Locke brand, epic people management and a natural flair for delivering service that makes clients rave about their stay
• leading the front-of-house team and empowering them to own their role as face of the hotel