Earnings on positions in LOCAL PENSIONS PARTNERSHIP ADMINISTRATION
LOCAL PENSIONS PARTNERSHIP ADMINISTRATION is looking for employees for positions:
customer service assistant
Working hours
full-time | Permanent
Language
english
Responsibility
sensitively and efficiently assist customers by resolving pension telephone queries and making appropriate referrals, as necessary
team leader
Working hours
full-time | Permanent
Responsibility
undertake key projects from time to time as appropriate and in line with the provision of a pension payroll administration service
maintain robust controls to ensure all reporting meets required compliance
deputise for the Operations Manager when required
ensure all correspondence received by members and LPPA Casework teams are accurate and of a high standard
act as an escalation point for complex queries and service matters, whilst utilising subject matter experts and Principal Pensions administrators
operations manager
Responsibility
monitor performance against the forecast daily with the aim to clear all due work with no backlog carry over
prepare a weekly forecast report for senior managers
it service engineer
Working hours
full-time | Permanent
full-time
permanent
Responsibility
create new user accounts, in line with LPPA IT policy
responsibility for setting up new equipment for users, ensuring that hardware is set up correctly to agreed timescales and standards
assisting colleagues when required with maintenance tasks, such as patching of corporate devices
carry out troubleshooting of issues with end users, liaising with external parties where necessary
ensure user support tickets are kept up to date, with requests and incidents dealt with within agreed SLA’s
providing IT Support, desktop, and infrastructure support to users within LPPA offices, working as part of a team delivering a first-rate support service, responding by telephone, chat, or in-person
creation of user documentation for resolutions
keep up to date with new technologies, creating or updating processes and procedures to improve efficiency
Requirements
salary of £15000 to £16,000 per annum dependent on experience
compliance officer
Working hours
permanent
full-time | Permanent
Responsibility
identifying and developing areas for improvement for the LPPA risk and compliance framework and ensuring that LPPA is fully compliant with all regulations that apply
support various risk & compliance activities, as required by business needs
pensions administrator
Working hours
full-time | Permanent
permanent
Language
english
Responsibility
principal Pensions Administrator / Data Officer
hybrid Working with 2 days in Preston, Lancashire
salary up to £37,000 DOE 37 hours a week
fully Home working contracts will be considered for candidates living 50+ miles from our offices in Preston
ensure SLAs are met, and where possible, exceeded
liaise with members and external organisations to ensure great service is delivered and relationships are maintained
undertake key projects from time to time as appropriate and in line with the provision of a pension administration service
support the Pensions Operation Manager to improve service quality and business efficiency
Requirements
A recognised pension administration qualification would be desirable
we welcome applications from graduates interested in gaining experience within Financial Services
we welcome applications from recent graduates interested in gaining experience within Financial Services
salary up to £29000 DOE 37 hours a week
it manager
Working hours
permanent
full-time | Permanent
Responsibility
maintenance of the server estate, planning the upgrade, migration and/or decommissioning of services and servers where appropriate
compliance manager
Working hours
permanent
full-time | Permanent
Requirements
salary c£45,000 per annum depending on experience
Responsibility
reports to: Head of Risk & Compliance Pensions Administration
deliver regular reports and develop measurement systems to minimise risks for LPPA
ensure policy documents are regularly reviewed and updated
maintain and develop the Breaches Register to identify improvements and training requirements; escalate and report material incidents
hr advisor
Working hours
full-time | Permanent
Responsibility
work with the wider HR team and business to co-design people initiatives that will boost employee performance
payroll administrator
Working hours
full-time | Permanent
Responsibility
maintain employee data on the HRIS, Cezanne ensuring it is up to date and accurate