LNER Salary
Rating of the company
0 ratings
3 reviews
Nottingham
SHERWOOD HOUSE 7 GREGORY BOULEVARD NOTTINGHAM NG7 6LB
TIN:
04600147
Other service activities

Earnings on positions in LNER

Choose a position
customer service assistant
2.7K £
▼3%

Changes in earnings for the position customer service assistant

Average annual salary

Current

2662£

latest offer

Total change

-3%

since 2024

Latest change

-3%

vs previous period

Average period

2709£

out of 2 points

0700 £1.4K £2.1K £
0700 £1.4K £2.1K £2.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in LNER

Average salary in this position
Average salary in this position in the country
customer service assistant
2675 £
-25%
2016 £
occupational health advisor
4103 £
-12%
3623 £
apprentice
3162 £
-46%
1732 £
cleaner
2542 £
-24%
1950 £
communications manager
3850 £
2%
3915 £
customer service
2509 £
-9%
2286 £
development manager
3679 £
11%
4083 £

National average salary

2950 £

Average salary in this company

3207 £

Estimated salary

£ 2737

Median salary at LNER

£ 1169 Lowest salary
£ 3207 The average salary
£ 10833 Highest salary

LNER is looking for employees for positions:

social media executive

Trade

  • marketing
  • Marketing

Responsibility

  • you will also lead on our influencer and content creator activity, being responsible for recruiting potential ambassadors for LNER, reviewing their content and performance analytics once posted

quality assurance manager

Working hours

  • full-time | Permanent

Responsibility

  • since we took over the East Coast route, we've been changing the face of travel
  • our new fleet of Azuma trains are delivering faster journey times, more space, comfort and greater reliability
  • our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join
  • bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER
  • our vision is to be the most loved, progressive and responsible way to travel for generations to come, and we're looking for the people who can deliver this, every day
  • why LNER?
  • what you'll be doing
  • you will be working with several internal stakeholders to drive change

technical lead

Working hours

  • full-time | Contract

Responsibility

  • you certainly won't get bored of the opportunities that come your way
  • the railway is a visible service used by millions, meaning your work will be impactful and have wide reaching implications
  • we do things differently here at LNER - we take a business-challenge led approach, which means as our Machine Learning Technical Lead you will be working with a whole host of business areas to build machine learning models to meet their needs, alleviate pain points or generate revenue
  • you'll also be involved in…
  • preparing data for statistical algorithms to implement solutions to key business challenges and advising on the best approach to do this
  • you will work within a team of product managers, data scientists and machine learning engineers to deliver projects from start to finish - from ideation, to proof of concept, production, and maintenance/business as usual
  • develop best practices for ML Ops, engineering tasks, code development, code deployment, ethics, and approach to productionising solutions
  • the Technical Lead forms an essential part of LNER's machine learning team, guiding and enabling our journey to maximise benefits available from implementing predictive analytics, machine learning and artificial intelligence across LNER to deliver measurable business results

deputy manager

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • you will be real time managing our operation and be able to adapt quickly in a diverse and ever-changing environment
  • our aim is to build and exceed expectations through optimising all customer interactions received through Customer Solutions Centre owned channels
  • this is an exciting opportunity to be part of a fantastic team and help lead the contact centre into the future
  • our Customer Solutions Centre are looking for a Deputy Customer Contact Manager to support the Contact Centre Manager in driving the operational performance of the department
  • are you a strong leader who is results driven and inspiring? Are you passionate about improving performance to exceed customer expectations?
  • it is a high volume, fast paced environment with changing priorities so the successful candidate will need to have high levels of personal resilience and the ability to lead at speed
  • this role also involves
  • you'll need to be extremely proactive with the ability to understand and interpret data insights, using that insight to identify customer needs and requirements and ensure your operation is designed for delivery

finance business partner

Working hours

  • full-time | Permanent

Responsibility

  • the Business Services team here at LNER are a team of trusted partners who care about our customers
  • we educate, we enable, we protect, and we support
  • with our specialist skills, we build solutions and drive the business forward
  • we're people, not processes, who take pride in our work
  • the Finance Team
  • within the Business Services Team sits the Finance team
  • the Finance team work collaboratively to ensure LNER's financial stability and future growth
  • you will succeed at this by means of strong interpersonal and technical competencies for the benefit of the LNER business

Requirements

  • experience of liaising with auditors for interim and year end audits
  • ability to keep accurate and detailed records and audit trails
  • experience of business modelling and investment appraisal techniques
  • commercial acumen and strategic awareness with a history of strong commercial experience
  • proven analytical and reconciliation skills
  • proven ability to communicate complex issues to non-experts to provide clarity and insight
  • so, if you're ready for a new challenge and want to be part of the team, click ‘Apply' now
  • the ability to demonstrate strong analytical and influencing skills with the belief, insight and gravitas to continually question business performance at all levels

infrastructure engineer

Working hours

  • full-time | Contract

Responsibility

  • as we continue to develop this, it of course means our IT Infrastructure teams are experiencing increased demand on their services
  • you'll be commercially focused, ensuring service level agreements are adhered to and that we are achieving good value from our suppliers
  • here at LNER, we're developing our digital agenda at pace to ensure that we can deliver an outstanding customer and employee experience
  • what will my main objectives be as an IT Infrastructure Engineer?
  • leading a team to deliver industry leading IT services to the business
  • you would be responsible for leading the IT infrastructure team in defining and implementing the strategy, design and infrastructure for LNER systems and lifecycle environments
  • developing, training and mentoring the team to keep ahead of emerging technologies
  • from development to production, you'll ensure that all services and solutions are fit for purpose and future proofed to meet the future demands of our customers and workforce

supervisor

Working hours

  • full-time | Contract

Responsibility

  • since we took over the East Coast route, we've been changing the face of travel
  • our new fleet of Azuma trains are delivering faster journey times, more space, comfort and greater reliability
  • our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join
  • bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER
  • our vision is to be the most loved, progressive and responsible way to travel for generations to come, and we're looking for the people who can deliver this, every day
  • why LNER?
  • you will do this by providing an amazing and seamless experience to customers who contact London North Eastern Railway
  • we were the first and are currently the only franchised rail operator to achieve customer numbers back to pre-pandemic levels and we are leading the charge to transform rail through digital and customer focussed innovation

pr manager

Working hours

  • full-time | Contract

Responsibility

  • this is an 18-month fixed term position
  • since we took over on the East Coast mainline, we've been changing the face of rail travel
  • our new Azuma train has brought faster journey times, more space and greater reliability
  • our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join
  • bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER
  • we go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day
  • as the Consumer PR Manager at LNER you will generate effective and positive consumer publicity in the media
  • why LNER?

training manager

Working hours

  • full-time | Permanent

Responsibility

  • since we took over on the East Coast mainline, we've been changing the face of rail travel
  • our new Azuma train has brought faster journey times, more space and greater reliability
  • our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join
  • bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER
  • you will play a crucial role in developing the Safety Management System related to simulator functionality
  • your expertise will ensure organisational resilience, understanding, and capability within the business
  • we go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day
  • why LNER?

product manager

Working hours

  • full-time | Permanent
  • full-time | Contract

Responsibility

  • this is a 9-month fixed-term position
  • since we took over on the East Coast mainline, we've been changing the face of rail travel
  • our new Azuma train has brought faster journey times, more space and greater reliability
  • the railway is a visible service used by millions, meaning your work will be impactful and have wide reaching implications
  • tasked with building out a compelling digital product set and roadmap for our people
  • our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join
  • A continual focus on the ideal user experience, gathering requirements, developing roadmaps and communicating KPI results
  • bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER

Requirements

  • self-motivated and proactive, able to act on your own initiative
  • excellent communicator, able to build positive, long-lasting relationships with a wide range of stakeholders with effective influencing and negotiating skills
  • naturally collaborative, comfortable working in a fast-paced digital product environment
  • in-depth knowledge of web analytics and ability to compile and communicate KPIs effectively
  • hands-on experience in web technologies, including B2C e-commerce
  • awareness and understanding of all key digital marketing channels (SEO, PPC, Social, Display
  • this role can be based from either our York or London offices so we're flexible on location