property manager
Responsibility
- provide administrative support to the property managers and assist in the smooth running of the property management department
- to ensure that the Group’s Health and Safety Policy is adhered to in respect of the Company’s responsibilities
- provide a friendly and efficient customer service to clients, suppliers and colleagues
Show more +22 - to attend relevant seminars, courses and workshops as requested
- dealing with Telephone Communications Answering the telephone for all incoming enquires and logging the call effectively on Qube
- handling simple enquiries or directing calls and logs to relevant staff as appropriate
- secretarial Scanning, filing logging and/or shredding correspondence and assisting Property Managers in maintaining an organized, efficient and well-presented office environment
- to manage service provision to the client and tenants
- writing emails and letters as directed by Property Managers, responding to tenant standard enquiries
- typing up letters, meeting minutes and site visit notes as and when required by Property Managers
- to establish and maintain development management information, inspection reports and health and safety records
- running mail merges and distributing correspondence as directed by Property Managers
- great communications skills, both written and oral
- providing general support to the Block Management function and Property Management Team
- to secure best value for money in contracted services by means of competitive quotations etc. To negotiate contract terms and prices and to monitor and address issues relating to contractor performance
- to advise and guide property management colleagues in respect of issues that may arise in connection with the development including technical build related issues, defects, repairs and H&S compliance matters
- to effectively resolve management problems or disputes in accordance with legal obligations and with specific reference to the appropriate lease
- to exercise judgment on a daily basis in respect of maintenance requirements, Always ensuring the availability of funds before works are committed
- to ensure insurance cover is in place on all developments and that copies of all current policy documents are held on file and updated as needed
- to provide first class customer service to our resident, clients and other stakeholders
- to be the first point of contact for all leasehold owners, tenants and their agents via telephone
- role: Property Coordinator
- responding to leasehold owners and tenant enquiries via telephone, letter and email as required
- obtaining quotes for day to day maintenance works and soft services
- liaising with contractors
Requirements
- strong interpersonal skills
- proactive and dynamic taking ownership of all of core duties
- strong written communication skills
Show more +2 - accuracy and attention to detail
- experience in the formatting of documents
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