LEFROY BROOKS  Salary

FIRST FLOOR 5 FLEET PLACE LONDON EC4M 7RD UNITED KINGDOM

LEFROY BROOKS
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LEFROY BROOKS is looking for employees for positions:

customer services advisor

Working hours

  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • answering incoming customer calls and providing clear and concise technical information to customers
  • receiving, resolving and replying to customer E Mails
  • providing quotations for spare part and special items
  • taking orders via telephone for spare parts processing and despatching of orders
  • organising the daily post collection
  • preparing quotations for special parts and spares
  • identifying and selling spare parts that customer may require

Requirements

  • experience within Customer Service environment
  • you will need confidence in dealing with customer enquiries
  • strong communication and telephone skills
  • A customer service background
  • excellent attention to detail
  • proven and effective administration skills
  • strong literacy and numeracy skill
  • resolution and results driven