LEEDS WOMEN'S AID  Salary

52 ST JOHNS LANE HALIFAX HX1 2BW ENGLAND
TIN: 02627468

LEEDS WOMEN'S AID
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LEEDS WOMEN'S AID is looking for employees for positions:

receptionist

Working hours

  • part-time

Language

  • english

Requirements

  • ensure the highest levels of confidentiality and discretion are maintained at all times
  • working in a busy office
  • be compassionate and empathetic with service user circumstances
  • this role may be subject to an enhanced Criminal Records Bureau Check
  • show initiative and be able to ask for advice/support when needed
  • managing your own workload
  • be a Team player with a positive outlook and strong work ethic
  • have a good understanding of the impact of domestic abuse/sexual violence on victims/survivors and their families

Responsibility

  • take referrals, manage these and ensure information reaches the relevant Team Leaders by distributing in a timely manner
  • attend Staff Team Meetings and other meetings if and when required to do so
  • maintain accurate and timely electronic records
  • contribute to case management
  • engage in regular one-to-one Support and Supervision sessions with Line Manager
  • comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to the work of EVA
  • answer the telephone and respond to callers at EVA’s main office, acting as first point of contact for service users, visitors and for other enquiries