LE CAPITAL UK Salary
UNIT 11, NARBOROUGH WOOD PARK DESFORD ROAD ENDERBY LEICESTER LE19 4XT ENGLAND
TIN: 13084486
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Earnings on positions in LE CAPITAL UK
LE CAPITAL UK is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Salary
- salary
Education
- GCSE or equivalent
Responsibility
- develop own knowledge of relevant LE Capital products, regulatory practices and procedures, service standards, processing and systems relating to dealer finance
- carrying out any other administrative duties as the business requires by team leaders or other management
- make outbound and manage inbound calls to efficiently handle a wide range of dealer services and collection queries/issues to build dealer trust, ensuring call waiting times and other service targets are delivered
- interact with 3rd party suppliers to maintain effective relationships that facilitate effective resolution of motor dealership queries where appropriate
- ensure any queries/issues that can’t be resolved are escalated to the relevant parties in a timely manner and all parties are kept fully informed until issue is suitably resolved
- build and maintain solid working relationships across the business, specifically across business development, operations, credit and the asset security tream to ensure effective resolution of dealer queries and in-life management
- complete regular reviews of client activity collating the relevant documentation and information for review with the Asset Security and Credit Teams