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LAWTON HATHAWAY is looking for employees for positions:
collections advisor
collections advisor
Working hours
full-time | Part-time
Language
english
Responsibility
demonstrable ability negotiate and manage customer experience with communications both over the phone and in writing
whilst full training will be provided, previous experience in collections or credit control will be an advantage
must be comfortable with collecting payments, arranging payment plans, spotting and managing customer vulnerabilities on in/outbound calls and email
must have customer service experience
be able to demonstrate empathy and be able defuse potential conflict
lawton Hathaway is an FCA regulated Debt Collection Agency who has been based in Altrincham for 15 years. A position has come available within our team due to recent growth and investment specifically within our debt purchase service
lawton Hathaway is an FCA regulated Debt Collection Agency looking to grow its existing collections department due to high demand of its service
demonstrate a good credit record due to regulations
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