LATERAL TECHNOLOGY Salary
FORMAL HOUSE 60 ST. GEORGES PLACE CHELTENHAM GL50 3PN ENGLAND
TIN: 06843398
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Earnings on positions in LATERAL TECHNOLOGY
LATERAL TECHNOLOGY is looking for employees for positions:
customer service executive
Working hours
- full-time | Permanent
Education
- A-Level or equivalent
Requirements
- at least 12 months experience of technical support, ideally within a SaaS environment
- excellent communication skills and be able to competently engage and build relationships with new people
- 100% commitment towards customer satisfaction
- great attention to detail, with the ability to follow and develop processes to create a great customer experience
- customer service: 1 year
- saaS: 1 year
Responsibility
- role: Technical Customer Service Executive
- reports To: Client Manager
- location: Remote or in person in Cheltenham, Gloucestershire
- work with internal teams to resolve technical issues and coordinate any software activities that the customer will receive
- escalating issues to the appropriate team members when required
- carry out such tasks as directed to meet the needs of the business