exceptional customer service and interpersonal skills
ability to work effectively in a fast-paced environment
Responsibility
at Lanoguard providing exceptional customer service is at the heart of everything we do. As a Customer Service Advisor, you will play a crucial role in ensuring we deliver this
customer Queries: Responding to customer queries regarding orders, delivery, and product information
CRM System Management: Using our CRM system to document all Customer interactions
customer Order Collections: Coordinating and arranging customer order collections from Lanoguard's office
are you passionate about delivering excellent service? Are you looking for a new challenge within a rapidly growing online retail company? If so, we have an exciting opportunity to join our team
social media manager
Working hours
full-time | Permanent
Salary
salary
Requirements
proven work experience as a Social Media Community Manager or similar role
strong knowledge of social media platforms, trends, and best practices
excellent written and verbal communication skills
experience with social media management tools and analytics platforms
strong organizational skills and the ability to manage multiple priorities
exceptional customer service and interpersonal skills
ability to work effectively in a fast-paced and dynamic environment
social media: 2 years
Responsibility
community Building: Build and grow an active and engaged online community by creating and executing community engagement initiatives. Foster a positive and inclusive atmosphere where users feel valued and connected
audience Engagement: Monitor and respond to comments, messages, and mentions on social media channels in a timely and professional manner. Initiate and participate in conversations to build relationships and provide exceptional customer support