LABFAX Salary
UNIT 4 HORTONWOOD 32 TELFORD TF1 7EU ENGLAND
TIN: 07002427
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Earnings on positions in LABFAX
LABFAX is looking for employees for positions:
customer service coordinator
Working hours
- full-time
Responsibility
- main Tasks & Responsibilities
- processing all sales orders & update customers on product availability
- handle all customer queries regarding orders, proof of delivery, and delivery exceptions
- liaise with production to ensure timely despatch of orders
- provide support to the warehouse with domestic and international shipments
- the Customer Service Co-Ordinator’s main responsibility would be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are met
- monitor production schedule and identify areas of concern with regards to capacity and/or lateness of raw materials
- reporting directly to the Operations Director, this would be a varied role and the right candidate would enjoy working as part of a small dynamic team but have responsibility for the throughput of sales
Requirements
- previous experience in an office-based customer service role
- experience in using Sage Line 50 or a similar platform
- strong problem-solving skills
- excellent attention to detail
- excellent communication skills
- customer Service: 1 year