ensure stock levels are being maintained and are sufficient for all retail expectations
to ensure that you are informed about current and new business initiatives and to provide feedback to the RSM & Training Manager
report any counter issues are promptly communicated to Marketing HO
ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points
account manager
Working hours
full-time | Permanent
Responsibility
to achieve and maximise the account retail performance targets as agreed with the Regional Sales Manager delivering key performance indicators
recruit new customers to the brand via beauty rooms and on/off counter events
implement an effective weekly business plan and to supervise one or more consultants
ensure the counter is spotlessly clean and well maintained
ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points
report any counter issues are promptly communicated to Marketing HO
incentivise team to achieve target where appropriate
ensure stock levels are being maintained and are sufficient for all retail expectations
client manager
Working hours
full-time | Permanent
Language
english
Requirements
deep understanding of luxury
ability to reach, connect and engage with Ultra High Net Worth Individuals and Luxury partners
wide range of third-party connections
embody a VIP client mindset and retail culture
creativity, capability to think out of the box
project management skills with an ability to manage all phases of a project from ideation to execution
strong presentation and public speaking skills
effective collaborator and team player
beauty therapist
Working hours
full-time | Permanent
part-time | Permanent
Responsibility
beauty Advisor/ Beauty Therapist - H Beauty, Edinbugh
to achieve individual and account retail targets, and other key performance indicators whilst providing excellent customer service
proactively seek knowledge of La Prairie`s art collaborations by studying the training material provided and visiting the La Prairie homepage regularly
skillfully marry Art of Beauty and selling skills together to achieve KPI's
to build a good client base with the help of internal CRM
business planning to ensure the beauty room is maximised around key events and launches
location: H Beauty Edinburgh
approach customers with an enthusiastic and easy-going opening
Requirements
serve every client by following all the Art of Service steps
ensure that Art of Perfection is offered to every client when on counter, and convert an AOP to purchase
NVQ level 3 in Beauty Therapy
extensive experience in the cosmetic environment
experience of providing high quality skincare treatments to clients
elevate the client experience by using the La Prairie CRM tool throughout the entire consultation
excellent verbal communication
client focussed and dedicated to providing a luxury experience
financial controller
Working hours
full-time | Permanent
Language
english
Responsibility
supporting the Finance Manager with legal/taxation and complaince topics
supporting the Finance manager with commercial topics that drive the short/mid/long term objectives of La Prairie UK
being a business partner to sales and marketing, supporting on a variety of commercial topics
leading the company's financial accounting, reporting and controlling activities
leading the improvement and development of the processes, focussing on financial accounting and controlling
reporting to the Finance Manager and working within our UK Finance Team, this role would be an ideal opportunity for a recently qualified Accountant that has a Commercial mindset and a desire to fully immerse themselves into the business
Requirements
degree in buiness administration, economics or finance with a recognised accounting qualification
an experienced, competent, Financial Accountant, who is able to demonstrate a commercial mindset
previous experience of supporting on commercial topics / projects in a true business partner capacity
ideally will have strong experience in VAT/ Tax with an ability to learn quickly
entrepreneurial attitude and ability to operate in an international and changing environment
highly analytical and able to work with complex information with ease
well organized, proactive and efficient personality as well as trustworthy, reliable, flexible
able to work well as part of a small, capable team and build strong relationships cross functionally within the business
retail advisor
Working hours
full-time | Permanent
Requirements
use of ipad for email, reporting and VM guidelines
control of ipad and La Prairie passwords and support team to do so
use of La Prairie systems and online documents
experienced in working in Retail teams
good relationships builder
trustworthy, reliable, flexible
excellent organizational skills
strong communications skills
Responsibility
be fully aware of all company and retailer initiatives relevant to your account, pro-actively propose how to maximize opportunities
accurately complete administrative work within set guidelines and time limits, including any required feedback
account manager
Responsibility
approaching customers and achieving sales
to achieve sales by adhering to La Prairie’s selling and Training guidelines
approach customers with an enthusiastic and easy-going opening
set daily goals and review throughout the day
traffic stop with ‘new’ launches or marketing focused promotions etc
to achieve and maximise the account retail performance targets as agreed with the Regional Sales Manager delivering key performance indicators
listen and identify customer needs
recruit new customers to the brand via beauty rooms and on/off counter events
beauty consultant
Requirements
exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
strong retail experience
strong business acumen to drive sales and go beyond business objectives
ability to build relationships throughout the store to find new opportunities
ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions
NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients
ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
Responsibility
ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
main Accountabilities
retail manager
Responsibility
oversee and grow the e-retail performance of La Prairie and Chantecaille in the UK and Ireland
responsible for managing key e-retail accounts, optimising brand presence, and driving sales through digital channels in the UK market
responsible for trade investments across e-retail accounts, managing KPIs and ROI measurement
work cross-functionally with wider La Prairie and Chantecaille marketing teams to ensure cohesive omnichannel execution
adapt and deliver assets for new and existing SKUs, ensuring timely upload of assets, copy, banners, etc
create a differentiated plan by e-retailer and brand, in-line with each brands’ annual calendars and priorities
produce regular e-retail performance reports with actionable insights
Requirements
significant experience in UK e-retail, with a track record of driving sales growth
strong understanding of UK beauty e-retail landscape and e-commerce best practices
experience with key beauty e-retailers a plus
results-driven and detail-oriented
full understanding of e-retail KPIs and the levers to drive performance
ability to multi-task and prioritize across two dynamic brands
adept at performing in-depth analysis, synthesizing results, providing data-driven insights, and making strategic recommendations
experience working in a cross-functional environment with a diverse stakeholder set
regional sales manager
Responsibility
manage a full team of Beauty Managers and Advisors
deliver the annual retail sales targets through an effective business strategy & planning
implement and develop the Company strategy on all counters & nurture store relationships
following store visit, fill-in the reporting form and share a monthly view for the respective top 5 doors min. with top management
through regular assessment of KPI’s in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance
ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness
to uphold the company image by enforcing high standards of counter visual merchandising and consultant grooming
undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance