L'OCCITANE is looking for employees for positions:
area manager
Working hours
full-time | Permanent
Responsibility
description
the main responsibilities of this role are to manage and develop the Wholesale business day-to-day across all accounts in Southern Ireland
taking strategic direction from the Senior Wholesale Manager
this role is based in Ireland and requires candidates to be able to travel and, therefore, hold a valid driving licence
achieve wholesale targets and budgeted sales figures for the assigned region
develop and maintain good relations with all Head Office Personnel and the Warehouse Team, including Supply Chain, Finance & Marketing
this role will be responsible for the commercial success of the brand in the Wholesale environment, as well as the presentation of the brand and the training of any sales staff or partners
the first port of contact between the Brand and the buyers/customers, this role is heavily ambassadorial and requires strong relationship building skills
accounts payable
Working hours
full-time | Contract
Responsibility
description
weekly duties – posting of employee expenses manual or via Concur and store petty cash with weekly payment runs
month-end duties – Timely cut-off on posting of supplier invoices, expenses, petty cash, bank posting, and reconciliation
other duties – key supplier account reconciliations, liaising with internal stakeholders to resolve queries, general AP administration
cash Flow payment allocation
11. Monitoring Personal & AP inbox
help create and promote a positive and supportive environment within the team
supply chain manager
Working hours
full-time | Contract
full-time | Permanent
Responsibility
description
the role will require travel between the sites and regular online meetings
this role is a 6 month contract
ensure the marketing campaign execution by supervising the campaign allocation to maximise sales potential
distribution Centre
this role will have overall responsibility for the relocation and set up of the L’Occitane UK warehouse from Beckton, East London to Bristol
the role will oversee the transfer of product, equipment and furniture from the old site to the new site whilst ensuring that we re-purpose wherever we can, in line with our commitment to sustainability
work with the DC Manager to gain a full understanding of the current operation
customer advisor
Working hours
full-time | Contract
Responsibility
having a customer first style approach to all tasks
providing an outstanding customer experience for our customers
answering any & all customer queries via phone, email, chat & social media
managing processes for the back end of the website
ensure that any customer data is handled in accordance with GDPR regulations
ensuring team KPIs are met
reporting any issues or factors affecting the customer journey
delivery driver
Working hours
full-time | Permanent
Benefits
fuel card
Responsibility
collections as required
ensuring all signed manifests are returned to the warehouse
general warehousing duties when not driving
loading of vehicle for next day’s deliveries
property manager
Working hours
full-time | Permanent
Responsibility
record and discuss relevant issues at the weekly job site meetings. Prepare and issue minutes from all site meetings and share with relevant stakeholders together with the local PM
review the project plans and specifications and comment on design plans, scheduling, possible cost saving matters and highlight potential risk factors
maintain and enforce good construction standards and quality control via local PM and design team
monitor and maintain project schedule on a weekly basis and update Head of Property
crm manager
Working hours
full-time | Permanent
Responsibility
you will define clear KPI between CRM and the different campaign management systems to ensure that the customer strategy is targeted, measurable and successful across the different channels
administrator
Working hours
full-time | Permanent
Responsibility
coordinate Sales Campaigns with Stock and Marketing to ensure all elements required for implementation are in place
manage VM requests from Area Managers with Senior Manager & Marketing Dept. ensuring that brief is clear & authorisation received prior to the process. Saving in Store’s SD folder
attend Sales Meetings/Trade Shows and Functions as requested by the company
produce quarterly Order Forms to be communicated to the Sales team with all necessary information from Stock and Marketing
stock & Sundries
support in the implementation of B2B mailouts, working with the B2B manager to send samples to prospective and existing customers whilst ensuring stock levels are maintained
take minutes in team meetings and issue them to attendees following each meeting
as required, deliver and manage ad-hoc projects according to the timeframe requested by the Team
sales advisor
Working hours
full-time | Permanent
Salary
salary
Requirements
retail sales: 2 years
customer service: 2 years
one to one sales: 2 years
demand planner
Working hours
full-time | Permanent
Responsibility
in charge of sales forecasts definition for L’Occitane brand
prepare monthly analysis on historical sales trends, and present results to manager
support in ensuring the sales plan is aligned with budget expectations
provide root cause analysis on sales forecast accuracy, explain gaps
validate with management the summary of top Sales forecasts in value
provide analysis by product, range and segment on past results to understand performance drivers
prepare minutes and ensure actions are completed on time. Prepare answers for next cycle
use and maintain the Sales Forecast software, Futurmaster