KSD SUPPORT SERVICES is looking for employees for positions:
senior administrator
Working hours
part-time | Permanent
Salary
salary
Responsibility
undertake effective diary and email management, to ensure the Co-Business Owner / Stakeholders time is spent effectively
handling and responding to correspondence including phone calls, emails and letters
scanning and filing of paperwork
scheduling of private and business appointments and meetings
setting reminders for meetings, appointments and other important tasks
booking and arranging travel and accommodation
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
taking notes at meetings, preparing the minutes and subsequently distributing to all participants
Requirements
excellent attention to detail
clean Full UK driving license
strong verbal and written communications skills, including numeracy and literacy
the ability to work well under pressure
ability to work independently with minimal supervision, making decisions where necessary
have a positive ‘can do’ attitude
administrative experience: 5 years
ability to handle confidential information in a professional and discreet manner
administrator
Working hours
part-time | Permanent
Responsibility
undertake effective diary and email management, to ensure the Co-Business Owner / Stakeholders time is spent effectively
handling and responding to correspondence including phone calls, emails and letters
scanning and filing of paperwork
scheduling of private and business appointments and meetings
setting reminders for meetings, appointments and other important tasks
booking and arranging travel and accommodation
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
taking notes at meetings, preparing the minutes and subsequently distributing to all participants
Requirements
excellent attention to detail
clean Full UK driving license
strong verbal and written communications skills, including numeracy and literacy
the ability to work well under pressure
ability to work independently with minimal supervision, making decisions where necessary
have a positive ‘can do’ attitude
administrative experience: 5 years
ability to handle confidential information in a professional and discreet manner
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Responsibility
delivering an excellent and consistent customer service experience via all channels, including telephone, email, web, and face to face
ensuring clients receive requested products and services in a timely fashion
ensure that all customer contacts are handled well, giving customers the best possible experience
coordinate with staff members ensure consistent service
taking ownership, problem solving and ensuring a successful resolution for each call
maintain comprehensive records of activity with the clients and contribute to reporting on that activity for KSD Support Services Limited
ensure that information is accurately entered into our systems
ensure customer service is timely and accurate
Requirements
be able to receive and action telephone, email, and web requests for service in accordance with the Helpdesk procedures
be able to receive and action direct telephone, email requests for service in accordance with the Helpdesk procedures
good interpersonal skills answering calls in a professional and personable manner
must possess self-motivation, enthusiasm, a positive attitude and perform as a team player
A good problem-solving attitude
have a positive ‘can do’ attitude
minimum of 1 years’ experience working in a customer centered service organisation
excellent communication skills, both written and verbal
transport administrator
Working hours
full-time | Permanent
Responsibility
communicating daily with engineers to ensure their vehicles are maintained and roadworthy, and that vehicle defects are correctly reported
booking servicing and general maintenance for all vehicles
supporting the transport operation to ensure appropriate vehicle, engineer and equipment records are kept
monitoring vehicle fuel usage and maintain appropriate fuel records
document, investigate and communicate correspondence relating to the vehicles and drivers, i.e., penalty charges and fines
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
maintaining equipment hire records, booking site equipment as required and ensuring the timely return of equipment to minimize hire costs
ensuring that all legal requirements, company policies and procedures are adhered to
Requirements
full UK driving license
A high level of accuracy and attention to detail
flexibility and adaptability to changing workloads
be able to forge effective working relationships through efficient oral communication skills both within KSD Support Services Ltd and externally
knowledge of the UK geography
have a positive ‘can do’ attitude
plumber
Working hours
full-time | Permanent
Benefits
fuel card
mobile phone
Responsibility
read blueprints and drawings to understand or plan the layout of plumbing, waste disposal and water supply systems
cut, assemble, and install pipes and tubes with attention to existing infrastructure
install and maintain water supply systems
locate and repair issues with water supply lines
repair or replace broken drainage lines, clogged drains, faucets etc
repair fixtures etc
install and maintain gas and liquid heating systems
install waste disposal and sanitary systems with well-functioning DWV systems
Requirements
proven experience as a plumber
working knowledge of heating and ventilation systems as well as appliances
ability to handle plumbing tools and equipment - own tools required
valid Clean UK Driving Licence
must be eligible to work in the UK
current valid DBS Check or be willing to undertake as required
CSCS Card and Asbestos Awareness Certificate
liability Insurance is preferred but not mandatory
hgv driver
Benefits
mobile phone
Working hours
full-time | Permanent
Responsibility
maintain accurate records of all works undertaken
carry out daily vehicle checks and report any defects
learn to operate CCTV camera equipment and communicate effectively with providing reports/photos
report repairs and carry out maintenance to sewage systems, drain/gullet cleaning, and pump stations etc…
use high pressure water jet to clear blocked drains both at ground level and roof outlets
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
keeping the tanker in a clean and roadworthy condition
willingness to travel across the UK
Requirements
full Clean UK Driving Licence with a current Driver Qualification Card and DIGI Tacho Card
have a positive 'can do’ attitude
have a positive ‘can do’ attitude
excellent communication skills
excellent customer service skills - taking pride in delivering your work to the highest standards
excellent customer service skills – taking pride in delivering your work to the highest standards
knowledge of the UK road network is essential
maintenance operative
Working hours
full-time | Permanent
Responsibility
in an effective and courteous timely manner, handle client queries and requests via telephone and email
monitoring quote requests and chasing engineers for job updates on daily basis
reacting to emergencies raised by the client and managing them through to completion, ensuring the client is kept updated
liaising with supply chain to ensure timely attendance and completion of outstanding works
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
assist engineers with job queries
managing the Info inbox efficiently on daily basis
assisting in raising and booking in planned preventative maintenance , reactive works, and project work in accordance with both the client and KSD Support Services Limited requirements
Requirements
be able to receive and action direct telephone, email requests for service in accordance with the Helpdesk procedures
strong organisation skills and a high attention to detail
excellent verbal and written communication skills
the ability to work in a fast-paced environment, multitask and make effective decisions quickly
the ability to work well as part of a team to achieve both personal and team targets
develop and maintain good working relationships across all levels of the Company
A good problem-solving attitude
have a positive ‘can do’ attitude
service engineer
Working hours
full-time | Permanent
Benefits
fuel card
mobile phone
Responsibility
maintain accurate records of all work undertaken e.g., completing daily work sheets detailing work undertaken and materials used after each job
to build positive working relationships with clients and internal teams and ensure that all work is completed to a satisfactory level
provide daily updates to the operations team
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
checking that heating systems, such as gas boilers, LPG heaters, gas water heaters are running efficiently, cleaning tubes, pipes, and ducts, removing any deposits that may have formed , leak testing valves and gaskets, ensuring thermostats and all measurement and control devices are functioning properly, and measuring combustion emissions
checking failures or malfunction issues, by analysing the malfunctioning system using diagnostic tools to identify the source of the problem, replacing any damaged or worn parts and, finally, performing tests to check that the problem has been effectively resolved
ensuring that Health and Safety procedures and safe working practices are adhered to at all times, in accordance with all technical standards
participate in the ‘out of hour’s service on a rota basis to ensure all emergency call-outs for boiler breakdownsand repairs are dealt with promptly
Requirements
full Clean UK Driving Licence
have a positive ‘can do’ attitude
ability to work on own or as part of a team
great attention to detail
good communication and customer service skills
electrical knowledge essential, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
experience of servicing, fault diagnosis and repairs on different boilers and central heating systems across a variety of manufacturers
experience with oil boilers is desirable
gas engineer
Working hours
full-time | Permanent
Benefits
fuel card
mobile phone
Responsibility
maintain accurate records of all work undertaken e.g., completing daily work sheets detailing work undertaken and materials used after each job
to build positive working relationships with clients and internal teams and ensure that all work is completed to a satisfactory level
provide daily updates to the operations team
the primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands
checking that heating systems, such as gas boilers, LPG heaters, gas water heaters are running efficiently, cleaning tubes, pipes, and ducts, removing any deposits that may have formed , leak testing valves and gaskets, ensuring thermostats and all measurement and control devices are functioning properly, and measuring combustion emissions
checking failures or malfunction issues, by analysing the malfunctioning system using diagnostic tools to identify the source of the problem, replacing any damaged or worn parts and, finally, performing tests to check that the problem has been effectively resolved
ensuring that Health and Safety procedures and safe working practices are adhered to at all times, in accordance with all technical standards
participate in the ‘out of hour’s service on a rota basis to ensure all emergency call-outs for boiler breakdownsand repairs are dealt with promptly
Requirements
full Clean UK Driving Licence
have a positive ‘can do’ attitude
ability to work on own or as part of a team
great attention to detail
good communication and customer service skills
electrical knowledge essential, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
experience of servicing, fault diagnosis and repairs on different boilers and central heating systems across a variety of manufacturers
experience with oil boilers is desirable
barista
Working hours
full-time | Contract
Language
french
Responsibility
the primary responsibilities are detailed below, however additional responsibilities may need to be absorbed within reason from time to time to meet business demands