KODY Salary
16 CRAG BANK ROAD CARNFORTH LA5 9EH UNITED KINGDOM
TIN: 10484945
Reviews KODY Carnforth Premium profile inactive Premium profile inactive
Earnings on positions in KODY
Estimated salary
£ 3750
Median salary at KODY
£ 2083 Lowest salary
£ 3299 The average salary
£ 4166 Highest salary
Do you believe that workers at KODY are paid fairly?
KODY is looking for employees for positions:
operations manager
Language
- english
Requirements
- experience in Product Support, Client Success, Customer Success, Account Management or Customer Operations
- ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- A commitment to delivering exceptional service and exceeding client expectations
- proficiency in Google WorkSpace / Microsoft, CRM software and Intercom
- ability to be interact with customers across international time zones
- strong interpersonal skills with the ability to communicate effectively and build rapport with clients and internal stakeholders, in multiple languages. Communication is vital for this role
- excellent problem solving abilities, with a keen attention to detail and a proactive approach to resolving customer issues/ escalations within a payment processing environment
Responsibility
- customer Support: Serve as the primary point of contact for customer enquiries, providing timely and accurate responses
- issue Resolution: Investigate and resolve client issues, escalating complex matters to the appropriate team members when necessary and ensuring prompt resolution
- process Improvement: Collaborate with cross-functional teams to identify areas for operational improvement and implement solutions to streamline processes and enhance efficiency
- compliance and Risk Management: Ensure compliance with regulatory requirements and internal policies, mitigating risk by adhering to established procedures and protocols
- networking and Sales: Be active in the payments industry space, creating contacts and opportunities for future growth
Earnings on positions in KODY
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
3299 £