KNIGHT SQUARE  Salary

QUEENSWAY HOUSE 11 QUEENSWAY NEW MILTON BH25 5NR
TIN: 07925019

KNIGHT SQUARE
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KNIGHT SQUARE is looking for employees for positions:

compliance administrator

Working hours

  • full-time

Responsibility

  • the Compliance Administrators within the Customer Support Team are responsible for scheduling statutory compliance planned maintenance programmes throughout FirstPort
  • uploading and monitoring the data into and from our in-house compliance database and working closely with our outsourcing partners, as required
  • working closely with Property Managers to assist with requisitions and purchase order information
  • ensuring internal databases are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
  • ensure all customer information is handled confidentially and in line with GDPR
  • working closely with Procurement, Property Managers, and the wider business, the Compliance Administrator will ensure that data input and programming management is of the highest standard, prioritising effectively and ensuring FirstPort’s compliance programme is managed to the highest statutory legislation possible
  • closely liaising with contractors and suppliers ensuring an open dialogue is maintained, complete information is provided in a timely manner, and all correspondence and queries are responded to appropriately
  • raising maintenance orders and liaising with contractors as appropriate in relation to work required on a development, including the resolution of invoice queries

Requirements

  • demonstrable experience of delivering an exceptional customer service
  • able to work with autonomy and as part of a wider team
  • efficient in maintaining administration and record keeping electronically
  • demonstrable ability dealing with problems and challenges effectively
  • good knowledge of Health and Safety regulations
  • ability to work under pressure, show resilience, and be able to prioritise and manage time effectively
  • excellent IT skills, and up to date with new technology
  • confident, articulate communicator – both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach