KENSINGTON MORTGAGE COMPANY

Responsibility

• complete and sign documents on behalf of lenders during court proceedings
• representing, when required, the group companies, affiliates and/or its clients at Court in the capacity of an expert witness
• arrange, manage and document quarterly performance reviews with all external service providers ensuring that all meetings are comprehensively minuted
  Show more +10
• ensure that all SLAs are clearly defined and performance is monitored against these on a daily and monthly basis
• take decisions and make recommendations within agreed mandates to protect the company and its clients’ reputation and minimise risk at all times
• review and update processes ensuring that full controls are in place and that Complex issues are picked up and referred appropriately
• take decisions and make recommendations within agreed mandates to protect the company and its clients' reputation and minimise risk at all times
• ensure that comprehensive chronological case notes are maintained for all cases under administration, together with an accurate and current update of legal costs incurred
• ensure that adequate controls and escalation processes are in place to control all risk events especially reputational risks
• development and the production of monthly MI
• develop and implements processes to ensure that all options are considered when making decisions within mandates or referrals to clients and/or senior management
• control and monitor all costs on managed accounts and that all 'Off-Tariff’ requests are submitted and authorised in line with delegated mandates
• control and monitor all costs on managed accounts and that all `Off-Tariff' requests are submitted and authorised in line with delegated mandates

Requirements

• confident, self-motivated individual with good communication skills
• full knowledge of Collections and Litigation processes
• experience of dealing with solicitors on difficult or contested applications
  Show more +1
• ability to conduct detailed investigations and methodically identify pertinent facts

Earnings for position manager

Current offers for the position:

Responsibility

• delivery of enterprise-quality software, web, and API solutions on Microsoft Platforms
• making key contributions to Scrum events; Daily Stand-Ups, Sprint Reviews, Backlog Refinement workshops and Sprint Retrospectives
• conducting and participating in code and architecture reviews, supporting continuous learning and knowledge sharing across the team
  Show more +4
• following in-house policies and procedures for change governance, testing and release of software
• presenting Solutions and Designs to the Technical Design Authority
• provide Production/BAU maintenance and support as necessary
• supporting our colleagues in the Cyber and Information Security Team; ensuring our software meets the required standards for privacy, security, compliance, and regulation

Requirements

• strong knowledge of Object-Oriented Development and Service Oriented Architectures
• extensive knowledge of Software Design Patterns, SOLID principles, and advanced-level engineering approaches, such as DI/IoC, CQRS, DDD
• proficient in C# programming with demonstrable expert-level knowledge of .NET Core and .NET Framework
  Show more +6
• experience designing and building modern and developer-friendly APIs with OpenAPI / Swagger specifications using ASP.NET Core
• experience building scalable and fault-tolerant applications and platforms using message-queues, event sourcing and distributed caching
• accomplished in developing Websites and Web Applications using ASP.NET
• experience delivering low-latency Web Services and APIs with a solid understanding of REST
• proficient in Database Development on MS SQL Server with extensive knowledge of T-SQL and relational data modelling
• extensive experience working with source control

Earnings for position senior software engineer

Current offers for the position:

Responsibility

• plan and prioritise allocated workloads against agreed service standards
• take ownership for investigating and responding to internal and external requests accurately and efficiently
• ensure all work completed is done so in accordance with applicable regulation, process and policy
  Show more +3
• consider risk when completing daily activities
• identify process improvements and efficiencies
• carry out any reasonable task or duty as requested

Requirements

• experience of working in a target driven environment centred on customer delivery
• able to interpret and respond clearly and effectively to verbal requests over the telephone or in writing
• understanding of customer administration processes and policies
  Show more +5
• attention to detail and accuracy
• using and understanding core systems within customer contact and administration environments
• balancing customer requirements with departmental objectives
• taking ownership of queries and responding within a timely manner
• keying, processing, of all customer and 3rd party incoming workloads

Earnings for position customer services administrator

Current offers for the position:

Responsibility

• plan and prioritise allocated workloads against agreed service standards
• take ownership for investigating and responding to internal and external requests accurately and efficiently
• ensure all work completed is done so in accordance with applicable regulation, process and policy
  Show more +3
• consider risk when completing daily activities
• identify process improvements and efficiencies
• carry out any reasonable task or duty as requested

Requirements

• experience of working in a target driven environment centred on customer delivery
• able to interpret and respond clearly and effectively to verbal requests over the telephone or in writing
• understanding of customer administration processes and policies
  Show more +5
• attention to detail and accuracy
• using and understanding core systems within customer contact and administration environments
• balancing customer requirements with departmental objectives
• taking ownership of queries and responding within a timely manner
• keying, processing, of all customer and 3rd party incoming workloads

Earnings for position mortgage administrator

Current offers for the position:

Responsibility

• actively contribute to process improvement initiatives and enhancements to current procedures including recommending quality improvements

Requirements

• accreditation in ISTQB Intermediate or equivalent senior level test accreditation
• experience of working in a similar senior level testing role in a delivery focused environment
• experience of defining test plans and executing tests for customer facing solutions as well as backend systems
  Show more +12
• experienced in software testing; both manual and automation / technically focused
• understand the importance of maintaining code quality, code clarity and maintainability of automated test cases written
• hands on experience of writing and executing test cases
• familiarity with standard development and test tool sets and frameworks
• tracking, logging and effectively communicating defects
• appreciation of core test automation concepts to include non-functional test requirements to support Performance, Security, and Operational Acceptance Testing
• experience of relevant testing tools
• exposure to Accessibility Testing with all relevant 3rd parties and supporting tooling
• experience raising defects and ensuring appropriate re-testing and regression testing
• in-depth understanding of the business and systems analysis lifecycle gained through practical experience
• practical application of working with both Waterfall and Agile methodologies
• must be able to receive and understand detail of a complex nature and be able to translate that into test scenarios and cases

Current offers for the position: