KALLIK Salary
6260 BISHOPS COURT BIRMINGHAM BUSINESS PARK BIRMINGHAM B37 7YB ENGLAND
TIN: 04249159
KALLIK Premium profile inactive Premium profile inactive
Earnings on positions in KALLIK
KALLIK is looking for employees for positions:
client manager
Working hours
- full-time
- full-time | Permanent
Responsibility
- ensure customers feel valued and satisfied
- excellent verbal and written communication skills
- monitoring the client’s budget, explaining costs, and negotiating new terms if necessary
- innovation - surprise and delight customers by stepping in when they have a crisis and offering solutions
- keeping up on trends, changes, and competitor actions that might affect their client
- empathy – understanding the needs of others, how they feel and to respond appropriately
- mentoring others within the team in servicing customer accounts
- customer service orientation
Education
- degree level qualification
- humanities or Business related would be an advantage
- 3 years minimum customer account management or customer engagement experience
- A valid driving licence and passport as essential
- experience of consumer packaging and print would be an advantage, although not essential
Requirements
- we are looking for open minded people who want to proactively engage with customers
- we require people who want to champion our software and represent Kallik in a human and personal way
- knowledge of packaging, preferably FMCG
- understanding of commercial printing methods
- understanding of die lines, colour separations and varnishes
- knowledge of Barcodes to GS1
- we want to exceed customer expectations through proactive, personalised touches and by aiding them through any issues or challenges they may encounter
- we are looking for people who are passionate about delivering quality customer service and going the extra mile for our customers in a fast paced and ever changing environment