JSPC COMPUTER SERVICES  Salary

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OMNI HOUSE 252 BELSIZE ROAD LONDON NW6 4BT ENGLAND
TIN: 05615600
 IT-Services
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JSPC COMPUTER SERVICES
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JSPC COMPUTER SERVICES is looking for employees for positions:

it technician

  • it technician
  • office administrator

Working hours

  • full-time

Responsibility

  • JSPC IT Field Technician
  • reporting directly to our Branch Manager, the Field Services Engineer will join the Customer Operations Team which focuses on delivering onsite technical resources for JSPC’s education customers
  • working hours: Monday – Friday 40 hours per week, lunch hour
  • you will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy
  • as the primary point of contact between the school and JSPC you will be expected to build strong relationships with the school Bursars and Heads
  • working in the Customer Operations Team, you will be periodically redeployed back at JSPC’s Lancing office to assist our remote support team
  • while we will expect you to be able to work autonomously, you will be part of a team of 15 Field Engineers and 4 Remote Technicians
  • utilising unified communications, you will always collaborate with your peers on issues ensuring the best grade of service to our valued customers

Requirements

  • strong customer care and client facing skills
  • administration of Server 2016/19/22 ) – MUST HAVE
  • good understanding of the culture of Schools
  • network Troubleshooting
  • excellent verbal and written communications skills
  • understanding of Client/Server Applications
  • excellent telephone manner
  • desktop OS Installations & configuration