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JOHN HAYNES is looking for employees for positions:
service advisor
service advisor
Working hours
full-time
Responsibility
service Advisor at John Haynes Auto Technics independent Mercedes-Benz specialists
receive instruction and training from our Service Department Manager
meeting and greeting customers in a courteous and friendly manner throughout the working day
booking vehicles into either the Modern Service or Classic departments
maintaining good house keeping standards and orderly administration of your work
answer incoming telephone calls, noting the details of the enquiry and when applicable filter them to the Modern Service or Classic departments
after training, then be compliant on our internal Garage Data Management computer system for job sheets, invoicing, monitoring work in progress and stock control
liaise with both workshops to keep track of the vehicles progress and ensuring the vehicle is kept on its scheduled timeline to satisfy customer expectations
Requirements
customer awareness
ability to work to deadlines and targets
strong teamwork skills
confident and courteous communication skills
A good memory and the ability to multi-task
IT Literate
full driving licence
service advisor in motor trade: 2 years
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