JMS BUSINESS SUPPORT  Salary

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BANK HOUSE 91 LAPWING LANE MANCHESTER M20 6UR ENGLAND
TIN: 13432802
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The user's experience with JMS BUSINESS SUPPORT is not verified

JMS BUSINESS SUPPORT

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JMS BUSINESS SUPPORT is looking for employees for positions:

service administrator

Working hours

  • full-time | Permanent

Responsibility

  • vermtek is growing rapidly and is one of the UK’s only pest control companies to offer true nationwide coverage
  • maintain the integrity of Vermtek’s PestPortal System
  • assist in management of Service Desk email Inbox
  • JMS Business Support Services has an exciting opportunity available for a Service Desk Administrator to join a small vibrant, lose knit, dedicated team at Vermtek Pest Control in Watchfield, Swindon
  • prioritise and process customer job requests/call outs
  • reporting to the Service Office Manager you will contribute to Vermtek’s objectives through delivering outstanding customer service and have the ability to meet the changing needs of customers, suppliers and internal departments
  • maintain regular communications with customers and suppliers
  • troubleshoot problems and advise on appropriate action

Requirements

  • at least 12 months customer service/administrative experience
  • knowledge/understanding of general office practices
  • ability to learn quickly and work independently in a fast-paced environment
  • calm under pressure and able to balance conflicting priorities and demands of customers and colleagues
  • clear verbal and written communication skills, professional telephone manner
  • work-from-home days possible after time served and proven performance
  • attention to detail
  • on-the-job training