JJFM GROUP Salary
75 OLD IDSWORTH WATERLOOVILLE PO8 0BA ENGLAND
TIN: 03307839
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Earnings on positions in JJFM GROUP
JJFM GROUP is looking for employees for positions:
customer service administrator
Working hours
- full-time | Part-time
Responsibility
- provide exceptional customer service by answering inquiries and resolving issues promptly and effectively
- analyze customer needs and recommend appropriate products or services
- upsell additional products or services to maximize customer satisfaction and company revenue
- maintain accurate and detailed customer records in the database
- collaborate with other team members to ensure a seamless customer experience
- handle customer complaints or escalations with empathy and professionalism
- job Title: Customer Service Administrator
- stay up-to-date with product knowledge and industry trends to better assist customers
Education
- GCSE or equivalent
Requirements
- excellent communication skills, both verbal and written
- strong problem-solving abilities to address customer concerns effectively
- ability to analyze customer needs and provide appropriate solutions
- proven track record of meeting or exceeding sales targets
- ability to multitask and prioritize tasks in a fast-paced environment
- proficient in using CRM software and other relevant tools
- strong attention to detail and accuracy in data entry
- customer service: 1 year