JEWELLERY QUARTER Salary

Rating of the company
based on 0 evaluations
4 reviews in total
  Birmingham
91 VYSE ST HOCKLEY BIRMINGHAM B18 6JZ
TIN: 02452777
  Other service activities
Rating of the company
based on 0 evaluations
4 reviews in total

Earnings on positions in JEWELLERY QUARTER

Estimated salary

£ 3020

Median salary at JEWELLERY QUARTER

£ 1760 Lowest salary
£ 3310 The average salary
£ 5833 Highest salary

JEWELLERY QUARTER is looking for employees for positions:

junior administrator

Responsibility

  • job Introduction
  • main Responsibilities
  • support end-users with technical issues across software, hardware, and connectivity
  • manage end-user accounts and devices
  • jewellery Quarter Bullion are seeking a Junior IT Administrator to bolster our IT team as we continue to improve our technology systems and expand our reach internationally
  • you will report to the Technology Director and work closely with the Senior IT Administrator to build, maintain, and support our IT systems
  • configure and maintain our VOIP systems
  • maintain and monitor out CCTV systems

customer service advisor

Working hours

  • full-time | Permanent
  • full-time

Language

  • french
  • english

Benefits

  • mobile phone
  • laptop

Responsibility

  • job Introduction
  • the role
  • we are currently looking for an experienced Customer Service Advisor to join our team
  • answering Inbound calls and emails from both Swedish and UK client base
  • the role primarily involves answering customer calls and providing excellent customer service, product advise and specification and generating sales
  • you will finalize payment and carry out compliance tasks
  • main Responsibilities
  • answering Inbound calls and emails from UK client base

Salary

  • salary

Education

  • bachelor's

Requirements

  • excellent communication skills in both languages
  • proven experience in a fast-paced customer service environment
  • strong attention to details
  • interest in economics and world affairs would be beneficial
  • customer Service: 1 year

customer service assistant

Working hours

  • full-time

Language

  • german
  • french
  • english

Benefits

  • mobile phone
  • laptop

Salary

  • salary

Responsibility

  • answering Inbound calls and emails from both German and UK client base
  • providing product details, checking prices and availability and process orders
  • generate sales by following up on customer leads and upselling techniques
  • taking ownership of after sales care for your customers
  • carrying out general administration tasks relevant to your role
  • working closely with our marketing team to implement innovative strategies and projects
  • support the wider business as required
  • team Collaboration: Collaborate closely with team members and various departments both in store and with the E-commerce team to share insights, contribute to visual merchandising initiatives, and collectively enhance the overall in-store customer experience

Requirements

  • excellent communication skills in both languages
  • proven experience in a fast-paced customer service environment desirable
  • strong attention to details
  • interest in economics and world affairs would be beneficial

customer service

Salary

  • salary

Responsibility

  • lead, coach, and develop the Sales, Account Management, and Customer Service teams
  • design and implement a Sales & Customer Service strategy aligned to business goals and customer expectations
  • drive performance through effective use of data, KPI frameworks, target incentives and regular coaching
  • strengthen the Account Management function to build lasting relationships with high-value and repeat customers
  • collaborate with Finance, Marketing, and Compliance to enhance communication and process efficiency across departments
  • oversee recruitment, onboarding, and training to maintain a high-performing team culture
  • act as a senior escalation point for customer issues, ensuring prompt and professional resolution
  • champion the voice of the customer in senior management discussions, using insight to inform strategic decisions

Requirements

  • proven experience leading Sales and/or Customer Service teams in a fast-paced, commercial environment
  • strong strategic and operational leadership skills, with the ability to translate strategy into clear, deliverable plans
  • experienced in managing multi-layered teams — including developing and coaching line managers
  • confident using data and KPIs to measure performance, drive improvement, and inform decisions
  • demonstrated ability to build strong, trust-based relationships across departments and with senior stakeholders
  • experienced in E-commerce, Financial Services, or high-value product sectors would be ideal
  • excellent communicator with a track record of motivating and inspiring teams
  • comfortable leading through change, improving processes, and embedding new ways of working

financial accountant

Responsibility

  • preparation of the UK and EU one-stop shop quarterly VAT returns
  • lead year-end and statutory audit processes with external auditors
  • produce and review balance sheet reconciliations
  • control reviews and process improvements
  • review of purchase invoice coding, costings, and approvals
  • assist in the management account process of JQB in key areas such as stock
  • oversee the preparation of management accounts in associated companies
  • annual tax reporting requirements, including PSA, P11d etc

Requirements

  • experience in Sage 50 and Xero
  • A background in practice would be advantageous
  • experience in Powerquery/PowerBI
  • an interest in Investment and/or Bullion

store manager

Requirements

  • proven experience as a Retail Jewellery Store Manager or in a similar leadership role within the jewellery industry
  • in-depth knowledge of jewellery products, gemstones, precious metals, and industry trends
  • strong sales and customer service skills with a track record of meeting or exceeding sales targets
  • excellent leadership and team management abilities
  • exceptional communication and interpersonal skills
  • ability to work flexible hours, including weekends and holidays, as per store requirements

Responsibility

  • ensure visual merchandising standards are met, maintaining an appealing and organised store layout
  • resolve customer complaints and inquiries promptly, ensuring complete customer satisfaction
  • collaborate with the marketing team to plan and execute promotional activities and events
  • assist the stock and finance teams with conducting regular stock audits, implementing stock replenishment strategies, and monitor stock turnover
  • implement and enforce company policies and procedures, ensuring compliance with regulations and guidelines
  • coordinate with our stock team to ensure timely delivery of products & special orders

compliance manager

Salary

  • salary

Responsibility

  • monitor and investigate suspicious activity, escalating concerns and drafting SARs in line with internal protocols
  • conduct due diligence, enhanced due diligence, and PEP/sanctions screening
  • identify, assess, and report financial crime risks across the business
  • work with operational teams to improve fraud controls, resolve issues, and implement best practice
  • support regulatory compliance through accurate documentation, internal audit support, and process reviews
  • maintain and update policies and procedures relating to AML, fraud, and compliance controls
  • provide guidance and support to teams across the business, helping embed a culture of compliance
  • contribute to staff training on financial crime awareness and business-wide policy adherence

Requirements

  • experience within financial services, fintech, payments or a regulated consumer business
  • familiarity with AML risk assessments, suspicious activity reporting, and governance frameworks
  • confident using compliance tools, systems and reporting platforms
  • ICA or similar financial crime qualification
  • 5+ years in compliance, financial crime or fraud prevention

packer

Salary

  • salary

Responsibility

  • stockroom management: ensuring that stock locations are kept tidy and organised

devops engineer

Responsibility

  • manage and optimise Linux-based infrastructure supporting a large-scale e-commerce platform
  • build and maintain deployment pipelines and infrastructure as code using Ansible
  • monitor performance and system health using Prometheus and Grafana
  • strengthen security, backups, and compliance
  • lead incident response, root cause analysis, and post-mortems
  • collaborate with development teams on CI/CD workflows and scalable architecture
  • document internal systems and assist with onboarding and training
  • participate in a shared on-call rota

commercial administrator

Language

  • french

Responsibility

  • maintain accurate stock records
  • help to resolve stock related issues
  • liaise with suppliers and couriers

Changes in earnings for the position compliance officer

0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in JEWELLERY QUARTER

Average salary in this position
Average salary in this position in the country
commercial administrator
2000 £
22%
2423 £
compliance manager
3333 £
23%
4085 £
compliance officer
2500 £
25%
3113 £
customer advisor
2041 £
-2%
2014 £
customer service
5833 £
-62%
2254 £
devops engineer
4166 £
7%
4421 £
financial accountant
3125 £
22%
3788 £
packer
1760 £
5%
1848 £

National average salary

2950 £

Average salary in this company

3310 £