JELLYHOUND  Salary

7 PRESTON CRESCENT INVERKEITHING KY11 1DR SCOTLAND
TIN: SC420664

JELLYHOUND
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JELLYHOUND is looking for employees for positions:

technical support engineer

Working hours

  • full-time | Permanent

Responsibility

  • delivery of support services to clients
  • resolve daily service calls
  • promote a pro-active ‘can do’ attitude working individually and as part of the wider team
  • provide high-quality customer service and promote the company’s ethos
  • assist with ongoing project work
  • wordPress maintenance
  • run support and educational based events
  • answering phone calls and logging support tickets

Requirements

  • we are looking for someone who loves a challenge and is keen to learn new skills to further their career
  • essential
  • some programming knowledge, ideally PHP
  • possess exceptional written and verbal communication proficiencies
  • demonstrate exceptional attention to detail, along with strong problem-solving abilities and a proactive approach to finding effective solutions
  • be tech savvy, able to quickly adapt to using new software
  • have a strong focus on meeting customer needs and delivering a high level of customer service
  • be able to adapt to change and respond to new challenges and opportunities quickly and effectively