JD.COM INTERNATIONAL UK is looking for employees for positions:
business development manager
Working hours
full-time | Contract
Language
english
Requirements
minimum of 5-year sales experience in ecommerce fulfilment or 3PL background
computer literacy is a must
based in the UK and willing to travel domestically
Responsibility
as a subsidiary of a huge successful multinational ecommerce and logistics organization, We are a tech-first eCommerce fulfilment and logistics solutions specialist that connects retailers, manufacturers, shipping companies, and couriers to provide end-to-end logistic solutions
this is an exciting opportunity for an experienced and ambitious Business Development Manager in fulfilment or logistics industry to join our journey in the UK market and assist in building out the Sales Function internally and achieving the commercial success of our business
warehouse supervisor
Working hours
full-time
Language
english
Salary
salary
Responsibility
review timeliness of scheduled deliveries
track inventory levels
ordering new supplies in a timely manner
consistently improving and optimising work processes such as employee workflows
make suggestions for productivity improvements
determine and track key warehouse KPIs
ensure facilities and equipment are properly maintained
communicate and collaborate with other team members
Requirements
at least 2 years working experience as a Warehouse Supervisor or similar role
ability to manage inventory
ability to analyse and provide insights from data
critical thinker and problem-solving skills
strong work ethic and attention to detail
team player and self-driven with a positive attitude
forklift Operation Certification or dangerous goods certificate preferred
warehouse manager
Language
chinese
Requirements
team & Resource Management Manage, train, and motivate warehouse staff
inventory & Quality Control Ensure accurate inventory counts and reconciliation to minimize losses
maintain strict quality control measures to ensure product integrity
inbound & Outbound Execution Oversee receiving, put-away, picking, packing, and shipping processes, ensuring all operations are completed safely and on time
operational Leadership Design and implement warehouse workflows, optimize warehouse layout planning, and define key performance indicators to ensure performance targets and service level agreements are met
data & Performance Reporting Monitor and analyze operational data, generate regular performance reports, and propose improvement actions to drive efficiency
responsible for workforce planning, shift scheduling, and dynamic resource allocation based on business needs Process Standardization Implement and improve Standard Operating Procedures to enhance consistency and quality, minimize errors, and support continuous improvement initiatives
compliance & Safety Maintain safety standards, ensure regulatory compliance, and promote a strong safety culture within the warehouse
customer service
Language
english
Requirements
previous experience in a customer service role, preferably within an e-commerce or retail environment
strong problem-solving abilities and a calm demeanour under pressure
ability to multitask, prioritise, and manage time effectively in a fast-paced environment
A genuine passion for helping customers and a strong customer-centric approach
ability to work independently and as part of a team
flexibility to work varying shifts, including evenings and weekends, as required
Responsibility
resolve customer complaints and issues efficiently and effectively, escalating complex problems to the appropriate department when necessary
respond promptly and professionally to customer inquiries via phone, email, and live chat regarding orders, products, services, and general information
process customer orders, returns, and refunds accurately and in a timely manner
supply chain manager
Responsibility
research the market, users, and competitors. Streamline business processes, document BRD/PRD, and formulate product strategies and roadmaps. Clarify functional priorities to provide clear direction for product development