customer service representative
Responsibility
- processing of quotation, orders, and sales in effective manner
- attracts potential customers by answering product and service questions, suggesting information about other products and services
- maintains customer records by updating account information. Experienced in working in a fast-paced office environment
Show more +5 - must be organised and comfortable with maintenance of key information on all accounts and prospects
- working closely with internal stakeholders to ensure a smooth customer experience for the customer
- effectively managing a customer base and accurately report progress through our CRM system
- working closely with the operations and product team to provide partners with a seamless operational service
- resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Requirements
- we have strong growth and have plans for continued development
- we have exciting opportunity for an ambitious experienced Multi-lingual Customer Service Representative to join our growing B2B at Anderco Office in Gatwick UK. Anderco Part of JBS Group
- anderco is part of the JBS Group which is one of the largest suppliers of Safety, Uniform and Hygiene products in Ireland and UK
Show more +2 - with 6 separate offices and warehouses in UK and Ireland and an annual turnover c € 60 million, we enjoy a strong market presence and offer competitive and relevant products and services to both public and private sectors
- JBS group are ISO 9001, 14,001 and 18,001 accredited and have a proven track record in ethical trading and Corporate Social Responsibility
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