JAQ FULFILMENT Salary
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Antrim
UNIT 13 CRAIGSTOWN ROAD RANDALSTOWN ANTRIM BT41 2PT NORTHERN IRELAND
TIN:
NI682953
Transportation & logistics

Earnings on positions in JAQ FULFILMENT

JAQ FULFILMENT is looking for employees for positions:

copywriter

Working hours

  • full-time | Permanent

Responsibility

  • JAQ Group portfolio is currently comprised of 5 brands, with total revenues forecasted to sit between £40-60M for 2023
  • as our Email Marketing Copywriter, you will be responsible for creating engaging and persuasive copy that drives action
  • this position will report directly to our CMO and Head of Strategy
  • join the senior team at one of the UK’s fastest-growing eCommerce groups and help us shape the voice of our brands and drive customer engagement through compelling copy throughout 2023 and beyond
  • as part of our growth strategy for existing brands and a number of new launches across some exciting verticals in Q2 and Q3, we are looking for an experienced Copywriter with a focus on email marketing to captivate our audience and convert readers into customers
  • craft compelling copy for multiple in-house brands, with a focus on email marketing campaigns
  • work closely with the marketing and creative teams to develop and refine the brand voice for each brand
  • we are looking for a creative thinker with strong communication skills and a proven track record of delivering significant results within e-commerce or a similar vertical

Salary

  • salary

Requirements

  • ability to capture brand voice and adapt messaging across various target audiences
  • strong research skills to ensure all copy is accurate and credible
  • proficiency with email marketing platforms and knowledge of email marketing best practices
  • ability to manage multiple streams of work at one time confidently and in an organised manner
  • copywriting: 3 years
  • excellent communication and presentation skills, with the ability to present ideas and receive feedback effectively
  • email marketing: 2 years
  • proven track record of writing compelling copy that drives action for a DTC e-commerce brand, agency, or group

production operative

Working hours

  • full-time
  • part-time | Permanent

Salary

  • salary

Responsibility

  • the Jaq. Group is a fast-moving company which has experienced considerable growth over the last year. The post holder will operate machinery and ensure the smooth operation of the production process, identifying errors and quality standards
  • operate machinery to produce products in line with production targets whilst ensuring all targets are achieved
  • ensure all products are labelled correctly and comply with standards
  • assist in the collection of goods as and when required
  • mix materials to create desired scents
  • operate single and double pourer machines to put liquids into bottles/containers
  • crimp spray bottles using the appropriate machinery
  • assist in loading/offloading supplies where necessary

Requirements

  • ability to work under pressure
  • good communication and interpersonal skills
  • strong organisational and timekeeping skills
  • excellent attention to detail
  • positive, can-do attitude
  • flexible and adaptable
  • able and willing to work additional hours when required

customer service advisor

Working hours

  • full-time

Responsibility

  • the Jaq
  • group is a fast-moving company which has experienced considerable growth over the last year
  • the role of Customer Service Advisor is to guide and assist the Company’s customers with any queries and track/provide updates on their order status with the goal of increasing excellent customer feedback/reviews
  • dealing with customer enquiries in a professional and timely manner, providing an excellent standard of customer service at all times
  • raising support tickets in line with customer queries to enable further research into the query
  • track any customer orders and provide an update as to what stage of the order process the package is in
  • resolve any customer complaints with the goal of satisfying the customer to prevent them from not re-ordering in future
  • provide administration support where necessary by recording and maintaining a database of customer information

Salary

  • salary

Requirements

  • experience in working to targets
  • excellent customer service skills
  • experience in handling online queries from customers
  • excellent timekeeping and problem solving skills
  • administration experience
  • be fully flexible
  • be able and willing to take on additional hours as and when required
  • customer Advisory: 1 year