J & TEA'S DINER

Responsibility

• screening, interviewing, hiring, and training restaurant staff
• we are looking to hire a customer-oriented café/restaurant supervisor to ensure that all café/restaurant operations run smoothly
• managing restaurant staff's work schedules
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• conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• you should also be able to identify ways to decrease the restaurant's operational costs
• overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
• checking in on dining customers to enquire about food quality and service
• monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
• monitoring the restaurant’s cash flow and settling outstanding bills
• reviewing customer surveys to develop and implement ways to improve customer service
• the restaurant supervisor's responsibilities include overseeing the activities of café/restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers
• resolving customer complaints in a professional manner
• to be successful as a café/restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance
• ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience

Requirements

• bachelor's degree in business administration or hospitality is advantageous
• proven experience working as a supervisor in the hospitality industry
• the ability to work in a fast-paced environment
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• the ability to stand for extended periods
• strong management skills
• excellent organizational skills
• effective communication skills
• kitchen experience: 1 year
• exceptional customer service skills
• supervising: 1 year
• management: 1 year

Earnings for position supervisor