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ITVERSE is looking for employees for positions:
it apprentice
it apprentice
Working hours
full-time | Apprenticeship
Requirements
5 GCSEs grades A*-C/9-4 or equivalent
organisational skills
attention to detail
punctuality and time-keeping skills
problem solving skills
IT Skills
ability to work under pressure
understanding of Windows 7-11
Responsibility
logging issue tickets accurately
proactively monitoring tickets on system
contacting customers if faults occur
answering inbound calls for support requests
supervised visits to client sites for installations
working closely with customers on the IT support desk, responding to their IT issues and faults, providing solutions and ensuring the company’s service levels are not breached
estio Training have an exciting new opportunity for an IT Support Technician with ITVerse, an IT support consultancy company based in Bradford
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