account manager
6 the last 266 days, recently 2023-06-05
Responsibility
- develop business opportunities by conducting targeted prospecting activities
- developing strong client relationships to create loyal, happy customers by striving for excellence and demonstrating a proactive work ethic
- administration of insurance claims
Show more +23 - conduct online and face to face meetings with potential clients to understand their requirements and propose suitable solutions
- create comprehensive proposals, communicating the features and benefits of the clients solutions
- administration of household and motor insurance policies and any connected business, including mid term adjustments, renewals and new business enquiries
- being proactive to plan the growth and retention of clients
- maintain product knowledge of the company's service offerings and stay updated on industry trends
- provide exceptional customer service, building and maintaining relationships
- writing client contact reports and recording upsells accurately
- preparation and delivery of insurer risk presentations and negotiations with providers, to secure the most appropriate cover for our clients
- serve as a positive representative of the company, embodying their values and maintaining a professional image at all times
- organising and conducting training for clients on the platform
- A high competence of regulatory compliance relating to the day to day handling of all business
- liaising with, and acting as the link between us and our clients by maintaining regular contact, ensuring that communication flows effectively
- handling a variety queries
- work with a full understanding and ensure compliance with all company policies
- demonstrating developments in the platform or regulations and informing clients of new solutions
- we are proud of the 98% client retention rate that across the entire client base, this is only achieved by providing a great level of support and service
- we are proud of the 98% client retention rate that we have across our entire client base, this is only achieved by providing a great level of support and service
- no previous insurance experience is necessary, just enthusiasm to learn
- explaining client audit reports through video calls
- all claims and policy servicing will be handled efficiently and effectively on a daily basis, on all aspects connected with servicing
- as our clients grow it is key that they are on the most appropriate pricing package that suits their needs. Upselling either through the addition of a new product or to the most appropriate level of pricing is a key part of the role
- explaining and interpreting emails
- ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective
Requirements
- account Manager
- customer Experience
- client relations
Show more +24 - customer Service
- customer success
- customer Success
- graduate
- you will be required to obtain your Cert CII qualification ASAP after joining the company
- motivation to deliver consistently and to high standards
- personable approach in both written and verbal communication with our team, suppliers and clients alike
- personal self-management which enables effective organisation, time management and efficient completion of work
- an outgoing personality with a drive to thrive in a high-energy, fast-paced environment
- build rapport within your designated client portfolio
- exceptional organizational skills, with the ability to adapt to changing priorities
- arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service
- professional Telephone manner and communication skills
- map client requirements to our portfolio of services, creating opportunities as required
- although not a direct client facing role, you will have enthusiasm about working with our clients and delivering a great client experience
- strong influencing, and negotiating skills
- to organise client meetings and selling activities to ensure that the monthly gross margin targets are achieved and exceeded
- to be aware of competitive threats and pressures and feedback internally to the company with recommendations of any changes
- innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses
- to monitor clients' satisfaction of the on-going services delivered by the company and advise of improvements as appropriate
- forecasting on a monthly, quarterly and annual basis
- to document all client activity and developments on the company's CRM system
- to complete all appropriate sales reporting by the agreed deadlines
- to act as client advocate within the business ensuring any additional resources such as pre-sales are fulfilled
low salary - 22% lower than the average in this position
Earnings for position account manager
account manager - How much money do you make working at this position?
Average salary at company ITSS RECRUITMENT is 2152£.
The national average salary is 2600£.
1500 £
Lowest
Lowest
2750 £
Average
Average
4000 £
Highest
Highest
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