IT INFRASTRUCTURE SERVICES Salary
St Albans
TIN: 06210733
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Earnings on positions in IT INFRASTRUCTURE SERVICES
IT INFRASTRUCTURE SERVICES is looking for employees for positions:
manager
Working hours
- full-time
Responsibility
- promote and provide exceptional levels of customer service to the business by way of managing a challenged, motivated, and focused team
- receiving and managing problematic escalation calls from internal staff via telephone and email
- 1st Line IT Support
- guest Query managemenT
- guest Query management
- supply Chain IssueS
- supply Chain Issues
- stock Control/Invoice Query
Requirements
- motivational – able to motivate a team to hit support targets and generally keep a team stimulated
- bigger picture – can consider detailed issues but at the same time does not lose sight of the bigger picture strategically
- attention to detail - applying quality standards to all tasks undertaken and ensuring that nothing is overlooked
- challenging – of internal team members who need an injection of drive and of third parties who do not performance to expectations or contract obligations
- analytical thinking - acquiring understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts
- strong time management responsibility and project management skills
- exceptional communication and interpersonal skills with an aptitude for communicating complex technical issues to both peers and non-technical staff
- if you are interested in applying for the role, please click apply