IRON DOME in Walton-on-Thames Salary
IMAGE COURT - IC126 326-338 MOLESEY ROAD WALTON-ON-THAMES KT12 3PD ENGLAND
TIN: 10677059
IRON DOME Premium profile inactive Premium profile inactive
Earnings on positions in IRON DOME
IRON DOME is looking for employees for positions:
it support technician
Working hours
- full-time
Responsibility
- answer customer phone calls, log support tickets and work on them through to resolution
- assist to Build and Configure new hardware including Routers and Wireless, Switches, Servers, PC’s and Laptops
- respond to alerts from our monitoring system to provide Pro-Active maintenance, resulting in less outages and downtime for our customers
- work as part of a team to provide technical support for customers’ existing hardware and/or software installations and resolve as soon as reasonable possible using the resources available to you
- install, configure and support Desktop Operating Systems as well as basic support for Server applications such as Microsoft email and database applications
Requirements
- microsoft 365 related certifications
- A solid telephone manner - excellent communication skills
- an interest in IT and the desire to start and build a career with IT Support
- solid understanding of Microsoft Desktop operating systems
- eagerness to learn more and get certified on our core products including Desktops, Servers and networking hardware
- demonstrate a good level of troubleshooting and show the ability to diagnose and resolve potentially complex issues through to their resolution
- excellent writing skills. Most of your work will be written and customer facing
- compTIA A+