to ensure we are able to achieve this, we are looking for a full-time store’s person within our parts department
at iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible. To do this we must achieve efficiency, organisation, and structure within our departments
the desired person will be a valued team member, who has the ability to work well with other departments and can evidence skills such as communication, organisation, and proactivity
the candidate will maintain effective liaison with various other departments within the business and be approachable for all customers and suppliers to assist with queries
they will update and notify the site manager with inventory control and maintain up to date knowledge of new or updated parts
documentation will be a large part of the role; all paperwork and parts requisitions need to be completed accurately. The parts department will be their responsibility and will need to be kept tidy and organised at all times
it’s vital that all incoming deliveries are checked and placed in the correct places, kept securely and in good conditions and any discrepancies should be reported to the line manager
check deliveries
Salary
salary
Requirements
able to work well in a team
warehouse operative
Working hours
full-time
Responsibility
to ensure we are able to achieve this, we are looking for a full-time store’s person within our parts department
at iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible. To do this we must achieve efficiency, organisation, and structure within our departments
the desired person will be a valued team member, who has the ability to work well with other departments and can evidence skills such as communication, organisation, and proactivity
the candidate will maintain effective liaison with various other departments within the business and be approachable for all customers and suppliers to assist with queries
they will update and notify the site manager with inventory control and maintain up to date knowledge of new or updated parts
documentation will be a large part of the role; all paperwork and parts requisitions need to be completed accurately. The parts department will be their responsibility and will need to be kept tidy and organised at all times
it’s vital that all incoming deliveries are checked and placed in the correct places, kept securely and in good conditions and any discrepancies should be reported to the line manager
check deliveries
Salary
salary
Requirements
able to work well in a team
workshop controller
Working hours
full-time | Permanent
Responsibility
at iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible
we are looking for a full-time Workshop Controller who will play a big part of making this happen
you will monitor policies and procedures to achieve maximum sales of parts, labour, paint materials and other sales
during your career we will offer you the relevant training and encourage progression
as part of the role you will ensure the highest level of customer satisfaction and be approachable for all customers with queries
most of our senior team began their career in the workshop and worked their way up
assisting the paint and body centre to achieve industry-leading standards and ensure departmental compliance with company polices, manufacturer agreements ad industry guidelines is imperative
staff retention of the site is really important to us and will be part of your responsibility along with planning and adjusting workloads of personnel to match their skills and abilities
Salary
salary
vehicle technician
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
perform hands-on maintenance procedure for automobiles and heavy machinery
install and repair parts on vehicles
perform routine maintenance on vehicles
fulfil all tasks to the customer’s complete satisfaction
detect and diagnose any additional faults for further repair
ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
commercial administrator
Working hours
full-time | Permanent
Salary
salary
Requirements
friendly, confident and professional at all times
experience in previous customer service roles is preferred although full training will be provided for our systems and product knowledge
being punctual and organised is essential
ability to detect and solve potential problems
excellent telephone manner
be a team player with fellow colleagues
drivers license is preferred but not essential
Responsibility
job documentation will be a large part of the role, maintaining customer records, presenting invoices, obtaining appropriate payments and following correct procedure when issuing courtesy cars to the customers is vital
technician
Working hours
full-time | Permanent
Salary
salary
Responsibility
removal and safe storage of vehicle components, fluids and gases as directed by work order
removal and safe disposal of vehicle components and fluids as directed by work order
4 wheel alignment as directed by work order
quality control of your work
to report all faults, defects noticed whilst working on vehicles
to ensure that vehicles comply with safety standards when returned to customers, or that faults have been reported and noted on the job card
to take care of equipment, special tools, personal tools and report any faulty equipment to your line manager
re-assemble vehicles after repair in a safe and competent manner paying focused attention to quality and checking panel alignment noting all red readings on the job card
Requirements
MET: 2 years
customer service advisor
Working hours
full-time | Permanent
Salary
salary
panel beater
Requirements
stripping and fitting panels and bodywork
A working and demonstrable knowledge of vehicle panel repairs
panel straightening and filler to repair dents
relevant panel qualifications - IMI 3, NVQ 3 or ATA Panel Beater Accreditation desirable but not essential
panel beater Experience is essential
replacement of panels
welding and bonding of vehicle structure
to repair or replace as necessary bodywork panels of damaged vehicles according to the instructions received or details on the job card. This will include chassis and framework