INVESTMENT PARTNERS

Responsibility

• engaging with potential clients & understanding their financial goals & requirements
• responding to client enquiries and providing comprehensive information about our investment property and market conditions
• managing a client pipeline and client relationships
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• negotiating with clients & closing out investment discussions to ensure clients proceed
• book virtual meetings with clients and deliver investment solutions to enable investors to achieve their goals
• be able to clearly explain an investment recommendation and analysis
• assist with junior consultant training programs

Requirements

• winning and ambitious attitude
• high-level performer with a proven track record
• industry knowledge and interest in financial markets
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• highly target driven with the ability to produce strong results consistently
• educated to a degree level preferable
• A professional manner in dealing with internal and external stakeholders
• property sales sector: 3 years
• good understanding of the mathematics of property investment
• 3 to 5+ years' experience within the property sales sector
• exceptional organisational skills
• willingness to learn and adapt
• thrives within a team environment and is driven by competitiveness

Earnings for position sales consultant

Responsibility

• build strong relationships with new and existing clients to ensure a smooth & efficient sale journey
• addressing any client concerns and escalating issues as appropriate
• engaging in regular contact with clients throughout their property purchase
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• create and implement plans to build and improve marketing and communication with clients
• assisting with the creation and distribution of informative/educational materials to our client base
• proactively approach client concerns and problem-solve by utilising systems and speaking with case handlers
• reviewing online review platforms and addressing any negative reviews effectively to ensure a culture of learning and improvement within the company
• seeking customer feedback upon completion of a sale
• you will be responsible for managing the Client Care email account, forwarding correspondence to the correct case handler where appropriate and responding to general enquiries in a timely manner
• working closely with the Director of Client Care to monitor the progress of Developments and communicating these updates to the relevant buyers
• providing reports and feedback to the Director of Client Care
• working closely with the Head of Client Care to monitor the progress of Developments and communicating these updates to the relevant buyers
• maintaining and auditing team spreadsheets and CRM systems to ensure that all information is input correctly and up to date

Requirements

• excellent communication and interpersonal skills
• you will need to be able to communicate complicated information clearly and concisely
• good conflict resolution and problem-solving skills
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• customer-oriented
• excellent telephone manner
• experience as a relationship manager, in customer service, or a similar role with an ability to build and maintain strong client and business relationships
• property exchange: 2 years
• ability to prioritise and manage workload
• you should have an empathetic and personable demeanour whilst also being able to have difficult conversations in a firm but fair manner
• ability to work under pressure with excellent attention to detail

Earnings for position client manager

Responsibility

• calling prospective clients and identifying whether they are suited to our current investment opportunities, generating warm leads for senior sales staff
• identifying sales opportunities whilst engaging with potential investors
• ensuring complete customer satisfaction is achieved
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• utilising outbound call time effectively via auto dialler system and transferring immediate lead referrals across to the senior sales team
• maintaining competitor and market awareness
• actively developing and maintaining knowledge of product offering
• meeting/exceeding KPIs
• achieving/exceeding all set sales targets
• showing commitment to the Company's core values

Requirements

• proven track record of successfully meeting and exceeding sales targets, preferably over the phone
• self-starter, driven by a desire to succeed and achieve personal and company goals
• ability to learn about complex products and services and accurately relay to prospects
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• ability to stay focused and motivated, especially when faced with rejection
• ability to overcome objections confidently
• tenacity and resilience
• knowledge of CRM software would be beneficial but not essential
• excellent interpersonal and written/verbal communication skills
• experience in telesales would be beneficial, but if you believe that you have what it takes to succeed in a sales role, then this is the role for you

Earnings for position sales executive

Responsibility

• managing client journey from initial conversations to mortgage completion
• work alongside mortgage advisors and senior administrators to assist their clients
• contacting existing clients to introduce yourself and speak to them about new opportunities
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• ensuring that you make follow up calls effectively and maintain a stable pipeline
• actively develop and maintain knowledge of the products offered
• responsible for fact finding clients
• speaking and dealing with clients helping them through the mortgage journey
• processing data and completing regulated compliance