INVENTRY in Leeds Salary

VISITOR HOUSE GELDERD ROAD, GILDERSOME LEEDS LS27 7JN ENGLAND
TIN: 07412300

INVENTRY
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INVENTRY is looking for employees for positions:

technical lead

Salary

  • salary

Responsibility

  • managing a team of Support Professional & their day-to-day workload ensuring demand is managed proactively & efficiently
  • reviewing tickets and providing feedback to the team to ensure we are delivering consistent world class service
  • driving team success through engagement and teamwork
  • speaking with customers who have raised concerns, resolving them in a timely manner, and reviewing areas of improvement
  • identifying trends and potential issues, raising concerns that aid in a resolution
  • to look at ways to continually improve our service to our customers and drive this through the organisation
  • the Ideal Candidate will…
  • show 2nd line technical support desk experience or above
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