INTALEX Salary
2ND FLOOR 167-169 GREAT PORTLAND STREET LONDON W1W 5PF UNITED KINGDOM
TIN: 11007477
INTALEX Premium profile inactive Premium profile inactive
Earnings on positions in INTALEX
Estimated salary
£ 2083
Median salary at INTALEX
£ 2083 Lowest salary
£ 2083 The average salary
£ 2083 Highest salary
Do you believe that workers at INTALEX are paid fairly?
INTALEX is looking for employees for positions:
support engineer
Requirements
- customer Issues
- service Desk
- technical Support
- windows
- good experience with Windows laptops/desktops
- understanding of Office 365 licensing and features
- understanding of Microsoft 365 administration
- 1+ years working in a Technical Support team dealing with Microsoft 365 services
Responsibility
- taking ownership of customer issues and seeing problems through to resolution
- escalating unresolved issues to the appropriate internal teams or managers
- talking to customers via phone, email or chat, to help them resolve technical issues
- advising customers accurately on technical queries
- researching, diagnosing, troubleshooting, and identifying solutions to resolve technical issues
- prioritising and managing open support requests, working with the Service Desk tools
- 1st line application support on M365 / O365 technologies, including Exchange, SharePoint Online , Teams, Azure AD, and Endpoint Manager, to customers
- 1st/2nd line application support on M365 / O365 technologies, including Exchange, SharePoint Online , Teams, Azure AD, and Endpoint Manager, to customers
Earnings on positions in INTALEX
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2083 £