it support engineer
Responsibility
- innovate are a leading specialist in delivering tailored cloud services to businesses that are looking for the best
- due to our ambitious team and continued growth we’re looking for an energetic individual to join our fantastic company as an IT Support and Cloud Services Engineer
- this is a great opportunity to earn while you learn and grow your skills to press forward in the exciting world of IT Cloud Services
Show more +3 - we are committed to architecting cloud technology the right way, without compromising on technical perfection to provide our customers with the best cloud experience, by understanding what makes our customers successful we ensure that systems and platforms are built the right way, tirelessly monitored, maintained and improved to ensure that technology truly continues to grow and support the businesses objectives
- we are looking to recruit a new IT Helpdesk Engineer with at least one years experience, who is a hardworking, organised individual with flexibility and a willingness to learn to progress their career
- your job will be fast paced, exciting and you will be exposed to a large array of technology in an engaging and active environment
Requirements
- you will have a friendly personality, be able to work as part of a team and provide excellent customer service
- you will be highly organised, have excellent communication skills and a brilliant telephone manner
- you will be willing to work hard and eager to learn
Show more +6 - experience working with an online ticketing system
- experience speaking and working with customers over the phone
- you will be flexible, adaptable, possess the ability to multitask and have good interpersonal skills
- the company require a bright, enthusiastic, hardworking and reliable individual with a genuine desire to learn and build a career within the IT industry
- customer service: 1 year
- IT Support or Services: 2 years
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