INFO TECHNOLOGY SUPPLY in Harrow Salary
2 HOBBS HOUSE HARROVIAN BUSINESS VILLAGE BESSBOROUGH ROAD HARROW HA1 3EX
TIN: 02230502
INFO TECHNOLOGY SUPPLY Premium profile inactive Premium profile inactive
Earnings on positions in INFO TECHNOLOGY SUPPLY
INFO TECHNOLOGY SUPPLY is looking for employees for positions:
technical consultant
Language
- english
Benefits
- laptop
- mobile phone
Responsibility
- supporting internal staff with Office 365 and general IT software and hardware issues
- server patching and maintenance
- network administration and support for switches and firewall appliances
- carrying out installations remotely
- occasional site visits for support in the UK
- providing technical support via the helpdesk, by telephone, email, and remote assistance to a large international customer base working closely with the support team in Europe
- troubleshooting and replicating customer issues in-house in virtual test environment
- arranging hardware returns
Requirements
- good communicator with excellent telephone manner
- high level of spoken and written English
- previous customer facing experience is essential
- ability to self-learn, resolve complex issues and cope well under pressure
- work independently and part of the team
- good organisation and attention to detail
- high level of technical experience and skills in troubleshooting and problem solving
- experience of Microsoft Windows Server and Client platforms, Active Directory and Microsoft SQL Server
Contract type
- full time