INDEPENDENCE DIRECT  Salary

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7J BLENHEIM COURT BLENHEIM PARK ROAD BLENHEIM INDUSTRIAL ESTATE, BULWELL NOTTINGHAM NG6 8YP ENGLAND
TIN: 04636378
 Automotive industry
Rating of the company

INDEPENDENCE DIRECT
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INDEPENDENCE DIRECT is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time
  • part-time

Responsibility

  • prioritising and responding to customer requests submitted by telephone, email, or text message from internal and external customers
  • processing and endorsing customer's orders via their NHS Prescriptions
  • keeping accurate records of customer interactions, process customer orders where applicable and file documents via company software
  • identifying and assessing customers’ needs to achieve high satisfaction outcomes
  • independence Products Ltd is an established UK supplier of medical devices designed to improve the quality of life of patients with chronic medical conditions
  • follow company communication procedures, guidelines, and policies. Keeping confidential records and information private and secure as per company procedure and legislation
  • the Independence Direct Prescription Home Delivery Service was established in 2017 and is dedicated to the supply of specialist shower protection and activity pouches for Haemodialysis and Peritoneal Dialysis patients
  • building sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

  • customer service: 1 year